Program Analyst/Business Analyst

About the role

The Program Analyst/Business Analyst will bridge business needs and technical execution within complex federal programs, translating operational requirements into structured, actionable deliverables. Key responsibilities include coordinating release planning activities, facilitating cross-functional meetings, and supporting continuous improvement initiatives.

Responsibilities

• Gather, analyze, and translate business and operational requirements into clear, structured product and program deliverables.
• Support release planning activities, including coordination of schedules, task definition, and identification of dependencies and gaps across workstreams.
• Facilitate cross-functional meetings, working groups, and steering committees, ensuring action items are tracked and resolved effectively.
• Maintain and manage Agile/Jira and Confluence workflows for requirements, backlog management, and release documentation.
• Conduct post-implementation reviews following releases, documenting outcomes, effectiveness, and lessons learned.
• Support continuous improvement initiatives by identifying process gaps and recommending enhancements based on stakeholder input.
• Collaborate with program leadership to align product requirements with operational objectives and mission needs.
• Maintain comprehensive program documentation libraries and track progress against defined operational goals.
• Aid in business process improvement efforts across federal program environments.
• Contribute to program strategy, release planning documentation, and governance deliverables.

Requirements

• Bachelor’s degree in a related field.
• 5+ years of experience supporting federal programs, product management, or business analysis functions.
• Hands-on experience with Agile methodologies and tools such as Jira and Confluence.
• Past experience supporting release planning, requirements gathering, and large-scale program coordination.
• Strong analytical and critical thinking skills with the ability to structure complex information.
• Excellent written and verbal communication skills, with the ability to present ideas clearly and logically.
• Strong organizational and time management skills with the ability to manage competing priorities.
• Ability to remain composed and effective in fast-paced, high-pressure environments.
• Demonstrated ability to collaborate effectively with diverse stakeholder groups.
• Eligibility to obtain and maintain DHS suitability or public trust clearance.

Benefits

• Competitive compensation package aligned with federal program standards.
• Remote work flexibility with occasional travel as required.
• Opportunity to support high-impact federal programs and mission-driven initiatives.
• Exposure to Agile delivery frameworks and large-scale government transformation efforts.
• Collaborative and structured working environment with experienced program teams.
• Career development opportunities in federal consulting and program management.
• Involvement in end-to-end program lifecycle activities including planning, execution, and evaluation.
• Strong emphasis on continuous learning and process improvement.