Program Account Coordinator

Scope of Responsibilities

• Support implementation and onboarding of specialized client programs and services.
• Cookordination client, partner, and internal team communications throughout the implementation and maintenance lifecycle.
• Maintain program configuration data, including provider, pharmacy, product, pricing, and eligibility information.
• Facilitate ongoing program updates and enhancements through collaboration with operational, pricing, eligibility, and system teams.
• Support recurring client reporting, operational reviews, and service-related meetings.
• Ensure accuracy, completeness, and timely completion of program documentation and updates.
• Identify opportunities for process improvement, automation, and enhanced client experience.

Job Requirements

• Exceptional written and verbal communication skills.
• Advanced Microsoft Office skills, specifically Excel and Word.
• Valid drivers license.

Education and Experience

• Minimum High School Diploma or GED.
• Preferred: AS Degree or Higher in Business Administration, Marketing or related field.
• Experience Required: 2 years experience in Customer/Client Service.
• Preferred: 2 years experience with Health Care, Insurance and /or Account Management.

Compensation

$18.50 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.