Professional Services Technical Consultant

About the role

We’re Fiserv, a global leader in Fintech and payments. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day, quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv.

Professional Services Technical Consultant

As a Professional Services Technical Consultant, you will leverage your expertise in ACH technologies to provide exceptional support to financial institutions. You will install, configure, and troubleshoot Fiserv products, working closely with cross-functional project teams. Your role as a technical consulting professional will be critical in ensuring the success of Payments application projects and providing top-notch support to our clients.

What You'll Do

• Present yourself confidently in all customer-facing situations and provide excellent support to financial institution clients.
• Lead technical aspects of project-based assignments and act as the Fiserv expert on the ACH team.
• Work with cross-functional project teams to install and test high availability Payments applications.
• Install, configure, troubleshoot, and conduct smoke tests on Fiserv products using technologies such as JAVA, J2EE, Spring Boot, and web services.
• Provide technical platform support documentation as part of project deliverables.

Experience You'll Need To Have

• 5+ years of experience in installing, configuring, and troubleshooting JAVA, J2EE, Spring Boot, and web services.
• 5+ years of experience with ACH APIs, specifically PEP+ Direct API, Exchange, and CommonView.
• 5+ years of experience in project management using Agile methodologies.
• Bachelor’s degree in Computer Science or a related field, and/or equivalent military experience.

Experience That Would Be Great To Have

• 5+ years of experience with high availability Payments applications.
• 5+ years of experience in crafting technical platform support documentation.
• 5+ years of experience in client-facing technical leadership roles.
• Professional certifications relevant to ACH technologies or project management.
• Familiarity with Fiserv products and services.

How You'll Work

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.

Sponsorship

To be considered for this role, you must currently possess valid and unrestricted U.S. work authorization.

Benefits

At Fiserv, we offer:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Pay and Schedule

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.