Professional Services Project Manager

About the role

The Project Manager serves as the primary client liaison on projects and establishes the project plan, project priority, and directs the efforts of personnel involved with all aspects of the project. Their overall goal is twofold: satisfying the customer’s objectives for the project and completing the project on schedule and within budget.

Responsibilities

• Thoroughly understand the customer’s business and technical needs
• Develop detailed business requirements to be used within a formal statement of work document
• Manage overall project deliverables and objectives
• Act as primary interface to client business units during all phases of the project
• Maintain accurate data in the company’s project management toolset
• Provide consistent and timely internal and external project communications
• Manage project risks proactively as well as the occurrence of issues
• Update resource scheduling weekly to produce accurate revenue forecasts
• Update the Fixed Price percentage completion data to accurately reflect current and forecasted revenues as required by Leadership
• Create, maintain, and store required project documentation in the company’s project repository
• Promote Tungsten Automation Corporation’s implementation method, project management best practices, and company policies
• Utilize AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

About Our Platform

Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth, and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.

Requirements

• Bachelor’s degree in computer science or equivalent
• 5+ years of project management experience
• Ability to manage multiple projects simultaneously
• Solid project and time-management skills
• Outstanding verbal and written communication abilities
• Proficiency in Microsoft Office products (Excel, Word, and PowerPoint)
• Experience in the document management industry is required
• Familiarity with Tungsten Automation Corporation Capture product and PMI certification are a plus

Preferred Skills

• Experience leveraging AI-driven tools to optimize project delivery, enhance decision-making, automate workflows, and ensure ethical, data-governed implementation across enterprise environments

Pay

The base salary range for this role, across the US, is $117,000 - $135,000. Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits.