Professional Services Implementation Specialist

About the role

The Opportunity
Commvault is seeking a skilled Implementation Specialist to join our Professional Services organization, reporting to the Area Services Manager. This role is responsible for delivering solution deployments to customers across the United States and Canada, ensuring successful implementation and high levels of customer satisfaction.

Responsibilities

• Partner directly with customers to review requirements, define solutions, and execute deployments
• Deliver implementation services aligned to scope defined by the client and sales teams
• Design, deploy, and configure Commvault solutions in enterprise environments
• Perform system installations and upgrades
• Lead data migration and onboarding initiatives
• Conduct environment assessments and health checks
• Troubleshoot technical issues and provide resolution during implementation
• Validate completed work to ensure accurate configuration and alignment with customer expectations
• Maintain a strong focus on customer satisfaction throughout the implementation lifecycle

Requirements

• 5+ years of experience in data protection or backup and recovery environments
• 2+ years of consulting or customer-facing experience
• Experience with enterprise storage hardware such as HDS, Dell EMC, NetApp, Oracle, or Quantum
• Working knowledge of cloud storage platforms including Azure, AWS, or Oracle Cloud
• Proficiency in backup and recovery for Microsoft SQL, Exchange, and SharePoint
• Experience with storage systems including SAN, NAS, object, and cloud storage
• Familiarity with operating systems including Windows and Linux
• Technical exposure to databases such as Oracle, SAP, or similar platforms
• Hands-on experience with Commvault or comparable data protection solutions
• Understanding of SaaS-based data protection models
• Strong communication and presentation skills
• Analytical mindset with strong problem-solving skills
• Ability to adapt in fast-paced environments

Qualifications

• Bachelor’s degree or equivalent professional experience
• Commvault certifications (preferred)

Skills

• Technical proficiency in data protection and recovery
• Strong customer service and relationship management skills
• Effective problem-solving and troubleshooting abilities
• Ability to work independently and manage multiple projects simultaneously

Benefits

You’ll love working here because:
Continuous professional development and product training
Clear career growth and advancement opportunities
Inclusive company culture
Comprehensive global benefits package

Pay

Pay Range
$72,250 - $126,500 USD

Schedule

Not specified

Benefits

Not specified

Application

Not specified