Professional Services Engineer

Responsibilities

• Handling complex technical project tasks, project issues and initial troubleshooting for clients.
• A client facing role with occasional in person visits to client sites.
• Configuration and troubleshooting of servers and networks.
• Configuration and migration of Cloud Services.
• Management of small and medium sized projects.
• Provide technical advice on planning and scoping calls.
• Help achieve department goals by hitting personal KPI targets.
• Some international travel and on-call requirement.
• Some evening shifts, Working from Home.
• Documentation of internal processes and guides.

Qualifications

• Strong technical skills with public cloud technologies, Azure specifically.
• Minimum 2-3 years’ experience in a system engineering role.
• Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP).
• MSP experience preferred.
• Ability to travel onsite to our client office or regionally.