Professional Services Analyst

About the role

This is an exceptional starting point for a recent graduate who wants to build a career at the intersection of data, AI, and real-world supply chain decision-making. As an Analyst on the Professional Services team, you will work alongside Senior Consultants on active client engagements—getting hands-on experience with complex operational data, cutting-edge planning software, and client-facing deliverables.

Responsibilities

• Support Senior Consultants on client implementations and optimization engagements, contributing to data analysis, configuration work, and client-ready deliverables.
• Query and analyze large customer datasets using SQL to validate data quality, identify patterns, and surface actionable insights.
• Apply AI-powered tools and analytics—including large language models and automated diagnostics—to accelerate analysis and strengthen the quality of client recommendations.
• Build and maintain Excel-based models, dashboards, and reports that communicate findings clearly to both operational and executive audiences.
• Participate in client meetings and status calls, developing your ability to present data-driven findings with confidence and clarity.
• Contribute to the development of reusable analytical frameworks and internal tooling that improve how the Professional Services team operates.
• Learn the GAINS platform deeply—becoming a go-to resource for configuration, troubleshooting, and best-practice guidance across the team.

Requirements

• Bachelor’s degree in Supply Chain, Operations, Business Analytics, Information Systems, Mathematics, or a related field.
• Strong analytical mindset with a genuine curiosity for working through data problems—you enjoy finding the story in a dataset.
• Proficiency in Excel; comfort with structured data and logical problem decomposition.
• Clear, professional written and verbal communication skills; you can explain a complex finding simply.
• A collaborative, low-ego work style—you’re as comfortable supporting others’ work as leading your own.
• Eagerness to learn new tools and technologies quickly in a fast-paced consulting environment.

Preferred

• Hands-on experience with SQL or Python—coursework, internships, or personal projects all count.
• Exposure to AI or LLM-based tools (e.g., ChatGPT, Copilot, or similar) in an academic or professional context.
• Coursework or internship experience in supply chain planning, operations management, or data analytics.
• Familiarity with supply chain concepts such as demand forecasting, inventory management, or procurement.
• Prior internship experience in consulting, analytics, or enterprise software is a plus.

Benefits

• In addition to base pay, also offered is a comprehensive benefits package (medical, dental, vision), 401(k), holiday pay, flexible time off, and more.
• This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Pay

The pay range for this position (Analyst or Senior Analyst) is $70,000 - $100,000; base pay offered may vary depending on a number of factors including but not limited to: the position offered, location, education, training, and/or experience.