Professional, Facilities Management

This is a 100% remote position; however, candidates must be located in the Nashville, TN area. Travel is required for SQI inspections across TN and occasional visits to sites in AR, MS, GA, and NC. Most site inspections are conducted twice a year.

About the Role

Join our dynamic team as a Facility Manager overseeing an impressive portfolio of 80+ retail branches primarily in TN, with a few locations in NC, GA, MS, and AR. You'll serve as the primary operational contact for daily branch management, driving excellence across a diverse retail portfolio in a fast-paced financial services environment. This remote opportunity offers direct reporting to our Senior Facility Manager and the chance to make a real impact on customer-facing locations.

Responsibilities

• Conduct accurate budget analysis, forecasting, and variance reporting with clear interpretation of results.
• Develop and maintain operating and capital budgets, track savings, and cost avoidance initiatives.
• Assess service levels, right-size operations with client approval, and develop sourcing plans including MWDBE bidders.
• Collaborate with the Sourcing Manager on RFP/RFQ procurement processes to meet client objectives.
• Monitor operations to ensure timely completion within established service level agreements and exceed customer satisfaction ratings.
• Partner with third-party providers and engineering teams for scheduled preventive maintenance and process adherence.
• Ensure all facilities meet compliance standards and pass management/operations audits.
• Execute facility inspections (virtual/in-person), implement value-added measures, and maintain consistent service delivery.
• Exhibit strong leadership, ensure required training completion, and foster a high-performing team culture.
• Maintain effective communication protocols, respond promptly to inquiries, and actively participate in meetings while promoting innovation and performance excellence.
• Manage a high volume of daily work orders in the Corrigo system to meet SLA requirements.

Requirements

• Proven work experience in facilities management with strong people management skills and leadership capabilities.
• Strong organizational, management, and supervisory skills with exceptional verbal, written, and presentation abilities.
• Proficient in MS Office, MS SharePoint, and CMMS systems, specifically the Corrigo work order system (preferred detailed experience in Corrigo).
• Experience managing vendor performance during standard and off-hours (including weekends) for multiple facilities with diverse operational requirements.
• Knowledge of real estate, telecommunications, furniture, accounting, and building systems.
• A bachelor’s degree or equivalent work experience in Facilities Management with a management/technical emphasis is required.
• Must be authorized to work in the United States without sponsorship.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.