Professional Development Consultant - San Francisco, CA

Position Overview

The Professional Development Consultant plays a critical role in driving early success and long‑term retention for experienced Real Estate Professionals with Coldwell Banker Realty. This role blends 1:1 coaching, small‑group facilitation, and strategic support and content development for local leadership to ensure agents are productive, connected, and aligned to Coldwell Banker’s value proposition.

Reports To: Sr. Director, Professional Development.

Core Responsibilities

• Experienced Agent Support (70%)
  • Facilitate large or small group, 1:1, and cohort‑based sessions to drive productivity and platform adoption.
  • Identify key agent needs and coordinate with field leaders.
• Regional Liaison (25%)
  • Serve as a strategic partner to Regional Presidents and RVPs by sharing trends and insights from the field.
  • Participate in leadership meetings and support local initiatives by sourcing professional development tools and resources.
  • Ensure field leaders are informed and equipped with the latest learning and development updates.
  • Proactive outreach and collaboration with field leadership and agent‑facing engagement regionally to meet local market needs and regional nuances.
• Cross‑Enterprise Collaboration (5%)
  • Collaborate with other CIH brand professional development teams, including both company‑owned and affiliate.
  • Maintain consistency of messaging, programming, and onboarding experience across brands.

Qualifications

• Required Experience & Attributes
  • 3+ years of experience in agent development, performance coaching, brokerage enablement, or similar roles.
  • Deep understanding of the real estate lifecycle, transaction flow, and the business drivers that impact agent productivity.
  • Strong facilitation, presentation, and relationship‑building skills across varied audiences.
  • High emotional intelligence with a demonstrated ability to coach, influence, and support experienced professionals.
  • Ability to effectively navigate and align multiple stakeholders within a matrixed organization.
• Preferred
  • Prior experience with Coldwell Banker or CIH (Compass International Holdings) systems, resources, and marketing tools.
  • Familiarity with onboarding programs or real estate agent lifecycle initiatives.
  • Comfort delivering in both virtual and in‑person settings.

Success Measures

• Positive facilitation experience and engagement scores.
• Increased adoption of Coldwell Banker tools and services, including the Home Platform and attach rate for primary services.
• Successful positioning and adoption of three‑phase marketing strategy.
• Field leader satisfaction with onboarding partnership and support.