Professional Development Consultant - San Francisco, CA

About the role

The Professional Development Consultant Focus: Plays a critical role in driving early success and long-term retention for experienced Real Estate Professionals with Coldwell Banker Realty. This role blends 1:1 coaching, small group facilitation, and strategic support and content development for local leadership to ensure agents are productive, connected, and aligned to Coldwell Banker’s value proposition.

Responsibilities

• Experienced Agent Support (70%)
  • Facilitate large or small group, 1:1, and cohort-based sessions to drive productivity and platform adoption
  • Identify key agent needs and coordinate with field leaders
• Regional Liaison (25%)
  • Serve as a strategic partner to Regional Presidents and RVPs by sharing trends and insights from the field
  • Participate in leadership meetings and support local initiatives by sourcing professional development tools and resources
  • Ensure field leaders are informed and equipped with the latest learning and development updates
  • Proactive outreach and collaboration with field leadership and agent-facing engagement regionally to meet local market needs and regional nuances
• Cross-Enterprise Collaboration (5%)
  • Collaborate with other CIH brand professional development teams, including both company-owned and affiliate
  • Maintain consistency of messaging, programming, and onboarding experience across brands
• Success Measures
  • Positive facilitation experience and engagement scores
  • Increased adoption of Coldwell Banker tools and services including the Home Platform and attach rate for primary services
  • Successful positioning and adoption of three-phase marketing strategy
  • Field leader satisfaction with onboarding partnership and support

Qualifications

• Required Experience & Attributes
  • 3+ years of experience in agent development, performance coaching, brokerage enablement, or similar roles
  • Deep understanding of the real estate lifecycle, transaction flow, and the business drivers that impact agent productivity
  • Strong facilitation, presentation, and relationship-building skills across varied audiences
  • High emotional intelligence with a demonstrated ability to coach, influence, and support experienced professionals
  • Ability to effectively navigate and align multiple stakeholders within a matrixed organization
• Preferred
  • Prior experience with Coldwell Banker or CIH (Compass International Holdings) systems, resources, and marketing tools
  • Familiarity with onboarding programs or real estate agent lifecycle initiatives
  • Comfort delivering in both virtual and in-person settings