Professional Coding & Support Coordinator

About the role

Position Overview: Analyzes coding processes and implements action plans to maximize efficiency, productivity, and cash collection. Acts as a coding subject matter expert and primary liaison for Avita physicians, providers, office managers, and information technology staff and vendors. Oversees and follows-up on audits of compliance with CPT, ICD-10, Avita and payer guidelines as well as government laws and regulations. Identifies denial trends and resolves core issues. Educates Professional Coding staff and providers based on identified trends; reports, receivable, and productivity analyses; and payer updates.

Responsibilities

• Analyzes coding processes and implements action plans to maximize efficiency, productivity, and cash collection.
• Acts as a coding subject matter expert and primary liaison for Avita physicians, providers, office managers, and information technology staff and vendors.
• Oversees and follows-up on audits of compliance with CPT, ICD-10, Avita and payer guidelines as well as government laws and regulations.
• Identifies denial trends and resolves core issues.
• Educates Professional Coding staff and providers based on identified trends; reports, receivable, and productivity analyses; and payer updates.

Qualifications

• High School graduate or equivalent.
• Professional coding certification (CPC. CCS-P, CCS, CMC).
• Previous physician billing, coding, and/or denial resolution experience.
• Demonstrates an excellent working knowledge of healthcare business office practices and procedures.
• Strong computer skills, including knowledge of billing software functionality and PC-based productivity tools (e.g. spreadsheets, word processing, email).
• Able to research, analyze and problem solve.
• Excellent organization and time management skills, and the ability to effectively establish priorities required.
• Must project a mature, compassionate, customer-focused attitude and professional demeanor.

Preferred Qualifications

• Advanced degree or active pursuit of advanced degree.
• AAHAM or HFMA certification or active pursuit of certification.
• EPIC PB certification or programming experience.
• Basic medical terminology skills necessary to read and interpret various clinical documentation strongly preferred.

Pay

TBD

Schedule

N/A

Benefits

Competitive wages and comprehensive benefits Generous paid time off (PTO) to support work-life balance Health, dental, and vision insurance options 403(b) retirement plans with up to 4% employer match Paid parental leave Pharmacy discounts for employees Free on-site parking Opportunities for professional growth and internal advancement Recognition programs, including the DAISY Nursing Award for excellence

Why Join the Avita Health System Team?

At Avita, we’re committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here.

Location

Avita Health System – Crestline – Patient Financial Services Department

Equal Opportunity Employer

Avita Health System is an Equal Opportunity Employer.