Production Trainer

About the role

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Help shape the success and safety of our production team by leading hands-on onboarding and training that sets employees up for excellence from day one. If you’re passionate about teaching, quality, and continuous improvement, this role puts you at the center of developing skills, standards, and future talent.

Responsibilities

• Provide hands-on training for all production positions, leveraging established policies and procedures to ensure consistency in operational techniques and compliance with safety standards.
• Serve as a peer leader, guiding and coaching employees on proper processes and techniques while fostering a culture of teamwork and excellence in operational performance.
• Train production employees on both current and new processes, ensuring that best practices are applied and operational efficiencies are achieved without compromising quality or safety.
• Monitor adherence to all Standard Operating Procedures (SOPs) outlined in the Process Control Plan and Repair Technique, ensuring compliance and high performance in safety and quality metrics.
• Track and manage the training plan for new production employees, utilizing learning management systems to monitor training completion and maintain accurate training records.
• Continuously evaluate trainees' progress and provide detailed feedback to plant leadership, supervisors, and operations managers, facilitating employee development and process improvements.
• Collaborate with Supervisors, HR, and operations leadership to identify process improvement opportunities within the onboarding and training programs, ensuring alignment with production goals.
• Develop and execute training plans for existing employees, partnering with team leaders to address skills gaps and promote continuous production improvement.

Qualifications

High School Diploma required, Associates Degree in Business or Educational training is preferred. Proven experience working within Production, Operations or Factory environment as an Area Trainer or equivalent.

• Demonstrated upper tier performance in both quality & productivity
• Strong interpersonal skills; demonstrated ability to give effective instruction
• Must be well-versed in Repair Technique and Inspection Criteria in order to provide accurate guidance and instruction.
• Experience: Facilitate training in small to large groups is required
• Interface with Automated Systems and training databases is required
• Work independently and in a team environment
• Work a flexible schedule as needed
• Understand plant KPIs (production, quality, safety, and our processes)
• Flexibility to adjust training techniques according to individual learning abilities
• Basic working knowledge of Health and Safety policies and procedures
• Prior experience in a leadership role is strongly preferred

Skills & Knowledge

• Intermediate computer skills in Outlook, Microsoft Excel, Word, and PowerPoint
• Ability to anticipate needs
• Organizational skills
• Problem solving
• Time management
• Decision making
• Excellent communication skills, written and verbal
• Strong customer service skills
• Ability to multi-task in a fast-paced work environment

Benefits

• Competitive Pay & Annual Bonus Structure
• Benefits Day 1!
• Paid Time Off plus Holiday Observances
• 401K w/ company match (up to 4%)
• FREE company-paid vision, short-term disability, and life insurance!
• FREE company-provided PPE and safety equipment
• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!

Pay

The compensation range for this position is $23.00 to $31.00 per hour. Salary & hourly ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs.

Schedule

The Production Trainer will cover responsibilities for both 1st & 2nd shifts - Flex in schedule is required.