Production Test Technician

About the Role

To provide technical support to the reverse logistics and test of telecom and electronic related product ranges, ensuring production targets are met to agreed time, cost, and quality requirements.

Responsibilities

• Provide technical support to production and verification of test-related failures.
• Assist with production changeovers and setup.
• Work with the Technical Writing team on Work Instructions and updates.
• Work with engineers to troubleshoot, resolve, and document problems.
• Perform routine PM and maintenance on all lab equipment.
• Test using complex electronic equipment and diagnose production test failures down to the component level if necessary.
• Identify corrective actions in a timely manner to allow production to continue in line with the program.
• Provide technical support and training to Test Operators to facilitate efficient hardware throughput during production.
• Assess related Test Equipment issues and direct support services to resolve equipment failures.
• Actively participate in some phases of NPI to gain a complete understanding of features to be tested.
• Support Lab activities, including Pre-FAI/FAI/EWP.
• Evaluate technical problems to develop proposals for investigations and corrective actions, including process improvements.
• Serve as a test representative at technical meetings to ensure efficient progress toward corrective actions for products and production.
• Write detailed test cases and test Work Instructions based on requirements and design.
• Help reduce regression test cycles with test automation where applicable.

Qualifications

• 5+ years’ experience as a test technician in a structured product development life cycle.
• 5+ years’ experience with telecom and electronic carrier-grade software testing.
• Experience in a Remanufactured testing environment is a plus.

Skills

• Technical competencies in carrier-grade hardware requirements, mobile and electronic communication protocols, and next-generation voice and signaling.
• Self-starter with a good understanding of measurement and test principles, and equipment.
• Ability to manage customer software and variant control.
• Efficient at writing work instructions and technical dialogue in English.
• Proficiency in MS Office tools.
• Ability to work in a team environment.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• 401(k) Plan with Company Match
• Generous Paid Time Off
• 10.5 Paid Holidays
• Career Development Opportunities

Department: Engineering | Employment Type: Full Time | Location: Haslet, Texas (405) | Reporting To: Henry Kim | Compensation: $25.00 - $34.00 / hour