Production Systems Technician

About the role

Join Konica Minolta as a Production Systems Technician to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We partner with clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT, and automation services.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling.
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products.
• May be required to be available after hours on an on-call basis.

Requirements

• 2+ years of experience servicing/repairing office equipment; production printers preferred.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+ / N+ Certifications are a plus.

Benefits

• Hands-on and computer-based training to further your knowledge on advanced technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company-provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

About Us

Konica Minolta Business Solutions' journey started over 150 years ago with a vision to see and do things differently. The company partners with clients to support their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions, managed print services, office technology, and industrial and commercial print solutions.

2025 marks Konica Minolta’s 20th anniversary in production print, celebrating "20 Years of Excellence, Innovation and Impact," and continues to lead in digital commercial printing. This year also commemorates 20 years of the bizhub brand, which has revolutionized office technology and redefined how businesses operate.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times, recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years, and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

Konica Minolta operates on a North American Shared Services model, aligning cross-border priorities and enhancing delivery to its field organization by combining service functions in the U.S. and Canada.

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job-related knowledge, geographic location, and specific business needs.