Production Support Coordinator (Machinery Installation Engineer)

About the role

The Process Support Coordinator will support the Process Innovation (PI) Team in implementing and maintaining business processes and system solutions related to shipyard production operations. This role assists with coordination between departments, supports system implementation activities, and helps ensure effective adoption of new systems and processes across the organization.

Responsibilities

• Follow all Hanwha safety procedures, policies, and regulations and promote a strong safety and quality culture throughout testing and commissioning activities.
• Support Test & Commissioning teams with operational processes, production systems, and testing and commissioning activities for vessel machinery, systems, and equipment.
• Review, validate, and maintain production and testing data, including work orders, schedules, test results, technical documentation, and related SAP and non-SAP information.
• Review, interpret, and support the execution of approved test procedures, technical drawings, equipment manuals, specifications, and other technical requirements associated with vessel testing and commissioning.
• Perform and support functional, operational, and performance testing of vessel machinery, systems, and equipment, including onboard testing and final commissioning activities.
• Participate in Builder's Sea Trials and Acceptance Trials and support testing, commissioning, and system verification activities required prior to vessel delivery.
• Support troubleshooting, investigation, and resolution of equipment and system deficiencies and assist in identifying appropriate corrective actions.
• Record test results, maintain accurate technical documentation, and provide timely feedback regarding testing progress, commissioning activities, equipment performance, and identified deficiencies.
• Coordinate testing and commissioning activities with T&C, Production, Engineering, Quality, vendors, customers, regulatory agencies, and other internal and external stakeholders.
• Support system integration and final commissioning activities and assist with the verification of vessel machinery and systems prior to delivery.
• Apply practical knowledge of marine machinery, engineering systems, and vessel operations to identify potential technical and operational issues during testing and commissioning activities.
• Support process improvement and standardization initiatives to enhance the safety, quality, efficiency, and consistency of HPSI testing and commissioning processes.
• Support and provide guidance to Production personnel, junior T&C team members, and apprentices regarding testing procedures, system operation, and commissioning activities as required.
• Participate in shipbuilding projects, onboard testing, commissioning, and sea trial activities and provide progress updates and technical information as needed.
• Perform other duties and responsibilities as assigned.

Requirements

• Bachelor’s degree in Engineering, Information Systems, or related field preferred.
• 5+ years of experience in ERP systems, business process support, or operations support roles.
• Experience working with ERP systems (SAP preferred) in manufacturing, shipbuilding, or heavy industry is preferred.
• Basic understanding of manufacturing processes, production planning, and operational processes is preferred.
• Demonstrated ability to manage cross-departmental projects and communicate technical information effectively.

Work Environment

Environmental exposures are similar to those found in most heavy industrial settings and may include noise, heat, cold, vibration, dust, fumes, and smoke. Work may be executed indoors or outdoors and may involve exposure to inclement weather conditions. Hanwha Philly Shipyard is a tobacco-free facility.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A range of motion sufficient to perform general lifting, carrying, bending, stooping, climbing, working at heights, extended walking or standing, etc. is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Schedule

This is an on-site, full-time, safety-sensitive position. Standard days and hours of work vary by department and are determined by department schedules.