Production Support Analyst

What you'll do

Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting.

Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on.

What you’ll learn at the mthree Academy

• How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery.
• How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk.
• How to write a basic computer program in Python, including user input, common data structures, and flow of control.
• How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in a MySQL Server.

What you'll need

• A Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math).
• A GPA of 2.75 or higher. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
• Ability to troubleshoot, taking an analytical approach to solve problems.
• Excellent spoken and written English communication skills.
• The right to work without needing visa sponsorship.

What you’ll get

• In-depth, interactive training in small classes with graduates like you. Our training is created and delivered by industry experts who know your field inside out.
• A generous graduate salary.
• An annual increase to reflect your progress.
• A flexible benefits package.
• Ongoing training and support.
• Valuable industry experience. Ultimately, a foot in the door to build your career in an in-demand niche.

How to apply

To apply, please fill out the form below and complete the online assessment (we’ll send you a link by email).

You’ll also need to complete the interviews with our friendly talent team over phone and video, and finally, you’ll interview with one or more of our clients.

We encourage you to be open to relocating if needed.