Production Supervisor (Logistics)

About the Role

The Production Supervisor (Logistics Ops) is responsible for the safe and cost-effective operation of their reporting department(s). This first-line supervisor oversees employees, product cost, budgets, scheduling, revenue goals, metrics, and product quality for assigned product lines.

Responsibilities

• Establishes production goals and manages performance of employees and work centers to achieve and support sales.
• Develops and implements daily and weekly production schedules for all work centers and employees in the department.
• Maintains effective tracking charts, metrics, and tools to accurately reflect department and employee performance.
• Regularly participates in scheduled production meetings, prepared with department status and workflow updates.
• Understands and controls the schedule to project job completions, assisting other departments in resource scheduling.
• Ensures accuracy of department inventory and participates in the weekly cycle counting program.
• Provides weekly metrics and department status to the management team, reporting production trends and effectiveness.
• Ensures department programs and procedures are up to date to support existing and new product designs.
• Supports Sales and Engineering departments with timely input on current production capabilities and limitations.
• Participates in and supports new product development by attending engineering design reviews.
• Develops cross-departmental training plans to ensure safe and cost-effective assembly and testing of products.
• Establishes training programs to maximize employee growth, career development, and cross-training opportunities.
• Sets training goals for the department and maintains accurate training records and certifications.
• Enforces company attendance, appearance, and performance goals.
• Maintains rapport with employees to assess preparedness and alertness for daily performance.
• Develops monitoring tools to control costs and prevent fraud, waste, and theft of company assets.
• Assists with departmental budget development and implements waste-reduction methods.
• Ensures employees understand their impact on cost containment in department operations.
• Supports employee growth with positive reinforcement and administers counseling for negative behavior or substandard performance.
• Ensures documented performance reviews for each employee per company policy.
• Establishes throughput and quality objectives for the department to meet internal and external customer requirements.
• Maintains and reports weekly production metrics and goals to the operations management team.
• Provides goals and work schedules for logistics personnel.
• Reviews on-dock inventory and communicates with Sales and customers for delivery methods.
• Maintains the Kanban system to ensure inventory of shipping supplies.
• Ensures training on department procedures and maintains a training matrix.
• Maintains working relationships with other departments to achieve production goals and on-time customer delivery.
• Communicates with couriers to discuss logistics solutions and fair pricing.
• Manages and supports all customer requirements.
• Resolves logistics issues related to defective or mis-shipped products and assesses cost efficiency.
• Collaborates with logistics technicians, customer service, Sales, Quality, and others involved in shipment and receipt of products.
• Manages shipping priorities to ensure monthly revenue targets are achieved.
• Provides monthly revenue progress and forecast to the Production Manager.

Requirements

• High school diploma or equivalent (GED) required.
• College degree in Business Administration, Engineering, or related field preferred, and/or equivalent combination of education with 5 years of industry experience.
• Minimum of 5 years of experience in manufacturing leadership roles with demonstrated success in achieving production goals and inventory control.
• Extensive experience with ERP systems and MS-Office Suite.
• Strong organizational skills and commitment to high-quality standards.
• Ability to prioritize assignments.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Onsite presence required to perform essential duties.
• Frequently required to stand, use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• Occasionally required to walk, sit, climb or balance, stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds (with assistance).
• Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

• Primarily works indoors in a smoke-free office and manufacturing facility, with occasional outdoor requirements.
• Limited travel required to support offsite personnel and business projects.
• Occasional remote access assignments may include evening or weekend schedules.
• Moderate noise level; may occasionally work near moving mechanical parts.

Candidates must be authorized to work in the United States, comply with the company Drug and Alcohol Policy (including random drug testing), and pass background checks appropriate to the position.