Production Supervisor - First Shift

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. NOVO Health Services is seeking a hands-on Production Supervisor to lead daily plant operations and drive performance across safety, quality, productivity, and employee engagement. This role is responsible for overseeing a team of 20–60 production associates (including full-time and temporary staff), ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners. The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence. Key Responsibilities Operations & Production Lead daily production operations to meet safety, quality, delivery, and cost objectivesSchedule staffing to meet production demands and optimize labor efficiencyOversee soil sorting, washing, drying, and finishing processes to ensure productivity and complianceMonitor equipment performance (CBWs, dryers, washer/extractors) to maintain optimal workflow and throughputPartner with chemical and maintenance teams to ensure proper formulas, equipment function, and processing efficiencyIdentify and proactively address bottlenecks and operational challenges Leadership & Team Development Supervise, coach, and develop production associates to drive engagement and accountabilityTrain employees on equipment operation, safety protocols, and standard work proceduresFoster a positive, team-oriented culture with open communication and strong employee relationsProvide performance feedback and support continuous development of team members Safety & Compliance Enforce all safety policies and procedures in alignment with OSHA and NOVO standardsLead safety meetings and promote a strong safety-first cultureIdentify hazards and implement corrective actions to ensure a safe work environmentEnsure proper use and maintenance of all equipment Quality & Performance Uphold quality standards to meet customer and regulatory requirementsTrack and analyze production, safety, and labor metricsMaintain accurate records for productivity, attendance, incidents, and corrective actionsSupport audits, compliance initiatives, and continuous improvement efforts Administrative & Support Functions Prepare schedules, reports, and operational documentationAssist with inventory, purchasing, and budget-related activitiesSupport Business Manager with plant initiatives and special projectsStep in as needed to support production operations Qualifications Required High School Diploma or GED required; additional education or training preferred3–5 years of supervisory experience in manufacturing, production, or industrial environmentExperience leading hourly teams in a fast-paced settingStrong communication, leadership, and organizational skillsBasic computer skills with willingness to learn new systems Preferred Experience in industrial laundry, healthcare, or regulated manufacturing environmentsKnowledge of production equipment and workflow optimizationExperience analyzing performance data to improve operations and reduce costs Key Competencies Proven ability to drive productivity and hold teams accountableStrong problem-solving and analytical skillsAbility to lead in a high-volume, fast-paced environmentPositive, proactive leadership style with a “can-do” attitudeComfortable giving and receiving feedback and adapting to change Physical & Work Environment Requirements Ability to stand, walk, bend, stoop, push, and pull for extended periodsAbility to lift up to 35 lbsAbility to work in a noisy, industrial environmentWillingness to work evenings, nights, weekends, and holidays as needed What We Can Offer You As a Full-time Associate Competitive pay Paid Holidays Paid Time Off Program (PTO) 401(k) w/Employer Match Flexible Spending Account (FSA) Health Savings Account (HSA) Medical, Dental, and Vision Programs Basic Life/AD&D Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement. Complete an on-line application at www.novohealthservices.com! All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.