Production Supervisor

Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames—curated with fashion, function, and style in mind. Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally. Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle.

Schedule

Monday - Thursday 7:00 am - 5:30 pm (must be available for overtime as needed, including weekends)

Pay

$61,000 - $77,000/year

Responsibilities

• Oversee and direct the day-to-day production manufacturing operations to ensure orders meet daily targets
• Identify and propose process improvement initiatives to enhance efficiency and scalability within the department
• Apply industry-standard problem-solving and productivity techniques to evaluate and implement recommended strategies and programs
• Maintain adequate supplies for the department, placing orders as necessary
• Provide regular updates and escalate issues to Production Manager as needed
• Conduct research and tests related to the development of new manufacturing methods, materials, or processes, and assess potential applications of results
• Maintain department machinery and collaborate with the maintenance team to ensure optimal machine performance
• Lead and support root cause analysis investigations, implementing corrective and preventive actions as required
• Staffing and Management:
  • Maintain a well-organized, safe, and healthy work environment for the team
  • Anticipate staffing requirements and participate in the recruitment process or coordinate with temporary staffing agencies as needed
  • Track and monitor daily productivity targets for team members
  • Provide consistent training, feedback, and coaching to ensure team success
  • Serve as a liaison between staff and management, reporting on production activities and any issues that arise
  • Facilitate onboarding and training for new team members
• Perform other duties as assigned

Requirements

• Minimum 4 years of experience in a leadership role within a manufacturing operations environment
• Minimum 2 years of experience working in the optical space
• Adherence to all company policies, processes, and procedures (i.e., Health & Safety Awareness)
• Strong mechanical knowledge and understanding of machinery
• High reliability, with availability to work on-site Monday through Friday, as well as occasional overtime and weekend shifts
• Excellent interpersonal, conflict resolution, time management, and communication skills
• Sound judgment with the ability to make independent decisions and effectively solve problems
• Proficient in technical tools and software, including the Microsoft Office Suite and optical management software

Physical Requirements

• Ability to lift, transport, push, and pull up to 50 pounds regularly
• Perform physical activities such as standing, walking, lifting, carrying, pushing, pulling, climbing, and bending consistently
• Be physically able to work on your feet for eight (8) or more hours per day
• Additional physical demands include climbing, reaching, grasping, repetitive motions, and visual acuity