Production Supervisor

The Opportunity

The Production Supervisor oversees maintenance operations to maximize plant and production equipment uptime. Key responsibilities include:

• Manage the day-to-day operations of the shift with a focus on safety, quality, delivery, and cost.
• Act as the first point of contact for operators regarding mechanical failures or production issues.
• Support continuous improvement initiatives and enforce control procedures.
• Cook up production activities with other departments to ensure production goals and objectives are met.
• Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules.
• Input production data accurately into the system to measure and monitor KPIs around efficiencies, downtime, inventory, and overall production.
• Provide recommendations to improve the safety, environmental, and health of the entire facility.
• Produce daily reports on daily shift production and daily shift review to assess if daily goals are met.
• Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools, and equipment.

People and Culture

As a Production Supervisor, you will manage and coach employees, provide performance reviews, enforce disciplinary actions, recruit, select, orient, train employees, and develop individual growth opportunities. Key responsibilities include:

• Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance.
• Enforce adherence to plant safety regulations and encourage employees to become safety conscious.
• Ensure daily that plant personnel follow all company standards and meet all customer commitments.

Critical Skills / Capabilities

• Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams.
• Organizational Skills: Plans, arranges, and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives.
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieving desired results; responds quickly to changing demands, processes, and updated information.
• Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding.
• Customer-Oriented: Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction; ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind.
• Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of WestRock’s goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks.
• Process-Oriented: Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness; understands process inputs, activities, outputs, roles, and sequencing.

Technical Skills

• Microsoft Office- Excel, PowerPoint, Outlook
• WorkforceKiwi
• AS/400
• JDE