Production Supervisor

About Sloomoo

Sloomoo celebrates joy through an interactive experiential world focused on slime, hands‑on play, and all things #satisfying. Launched in October 2019 with a 12,000 sq ft immersive experience in Soho, NYC, the brand offers hand‑crafted, artisanal slime in dozens of textures and scents, soothing ASMR, and playful attractions such as slingshot slime, walking on slime, and designing your own slime. Sloomoo has expanded to seven Institutes (NYC, LA, Houston, Chicago, Atlanta, Charlotte, Washington DC) and two MiniMoos (Boston, Philadelphia), with more locations planned. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission is to deliver joy to kids and kid‑at‑heart.

Position Summary

The Production Supervisor oversees daily operations of the production facility, ensuring efficient workflows, high‑quality product output, and a safe, organized environment. This role leads and supports the production team, drives performance, and aligns production targets with retail, experience, and e‑commerce demands. Responsibilities include team leadership, production planning, operational execution, and cross‑functional collaboration with inventory, retail, and leadership teams to ensure seamless operations and optimal product availability. The supervisor embodies Sloomoo’s core values of Joy, Accountability, Collaboration, Innovation, Inclusivity, Resilience, and Excellence.

Responsibilities

• Operations & Production Management
  • Oversee day‑to‑day production operations, ensuring efficiency, quality, and consistency of all products.
  • Align production schedules with store demand, experience traffic, and e‑commerce needs.
  • Maintain high standards of safety, cleanliness, and organization across the facility.
  • Monitor and control product quality to meet brand standards.
  • Design and optimize production workflows for efficiency and scalability.
• Team Leadership & Development
  • Lead, coach, and supervise a team of 5–15 production staff.
  • Support hiring, onboarding, and training to build a multi‑skilled, high‑performing team.
  • Create schedules that optimize coverage, productivity, and retention.
  • Foster a positive, inclusive, and motivating work environment.
  • Ensure proper workstation setup, material flow, and task allocation.
  • Reduce bottlenecks and downtime through continuous improvement.
• Inventory & Fulfillment
  • Partner with inventory and retail teams to maintain optimal stock levels across all channels.
  • Oversee e‑commerce fulfillment, ensuring orders are accurate and delivered on time.
  • Support forecasting and production planning to meet demand without overproduction.
• Performance & Efficiency
  • Track production metrics, labor costs, and output to ensure operational efficiency.
  • Identify and implement process improvements to increase productivity and quality.
  • Support budget management by aligning labor and production costs with sales performance.
• Collaboration & Communication
  • Work closely with the Production Manager and cross‑functional teams to align priorities.
  • Communicate operational updates, challenges, and solutions effectively.
  • Respond proactively to operational challenges, minimizing production disruption.
• Additional Responsibilities
  • Maintain staffing levels aligned with operational and budgetary goals.
  • Contribute to quarterly planning and forecasting initiatives.
  • Provide feedback and recommendations to improve production processes.
  • Perform other duties as assigned.

Physical Requirements

• Ability to lift up to 50 lb.
• Ability to stand, walk, bend, and perform repetitive motions for extended periods.
• Prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling, and climbing, sometimes while wearing a costume or uniform.

Qualifications

• 3+ years of experience in production, manufacturing, restaurant, or operations management.
• Bachelor’s degree in a related discipline.
• Strong interpersonal and communication skills.
• Proven ability to lead and manage a team of 5–15 members.
• Experience in product manufacturing and forecasting.
• Proficiency with Microsoft Office, Google Suite, Slack, and project‑management systems (e.g., Asana).
• Familiarity with scheduling software and payroll systems.

Inclusivity Commitment

Sloomoo Inc. respects and welcomes the uniqueness of each employee, offering everyone the means to find their place and thrive. The company is committed to equal employment opportunities, career development, and initiatives that create a meaningful, innovative, and successful culture. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, veteran status, neurodiversity, disability, or any other legally protected characteristic.