Jobs · Management · North Carolina

Production Supervisor

OPW Global · Elon, NC · 1 mo ago
On-siteManagementFull-time

About the Role

The Production Supervisor (2nd shift base schedule is Monday - Thursday 2:30pm to 1:00am) plays a critical leadership role in driving operational excellence while fostering a positive, inclusive, and high-performing workplace culture. This position is responsible for leading production teams to achieve safety, quality, delivery, and productivity objectives while developing employees, promoting accountability, and supporting continuous improvement initiatives.

Responsibilities

  • Leadership & Culture
    • Lead, coach, and develop production employees and team leads to achieve operational goals while fostering a culture of safety, respect, inclusion, accountability, and continuous learning.
    • Create an engaging work environment where employees from diverse backgrounds feel valued, supported, and empowered to contribute their ideas and talents.
    • Build strong relationships with team members through regular communication, feedback, recognition, and performance coaching.
    • Promote a positive employee experience by addressing concerns proactively, resolving conflicts effectively, and encouraging collaboration across teams.
    • Support talent development through training, cross-training, skills advancement, succession planning, and continuous feedback.
  • Operations Management
    • Direct and coordinate daily production activities, including reviewing work orders, scheduling resources, establishing priorities, and ensuring production goals are achieved.
    • Monitor production performance and resource utilization to ensure safe, efficient, and cost-effective operations.
    • Conduct regular floor audits and Gemba walks to assess safety, quality, productivity, and process adherence while identifying opportunities for improvement.
    • Troubleshoot operational issues and collaborate with Engineering, Maintenance, Quality, Supply Chain, and other departments to resolve challenges and improve performance.
    • Facilitate timely processing and shipment of customer orders while maintaining quality and delivery standards.
  • Continuous Improvement
    • Champion Lean Manufacturing, Six Sigma, and Kaizen principles to improve safety, quality, productivity, and employee engagement.
    • Encourage employee participation in continuous improvement efforts and foster a culture where ideas for improvement are welcomed and acted upon.
    • Analyze operational metrics and trends to identify root causes, eliminate waste, improve workflows, and drive sustainable process improvements.
    • Lead and support improvement projects that enhance operational efficiency, product quality, and customer satisfaction.
  • Performance & Administration
    • Maintain employee attendance, payroll, production, and performance records accurately and timely.
    • Utilize systems such as ATM, Shop Floor Plus, AS400, Infor XA, Excel, and Word to monitor production activities and report results.
    • Maintain and communicate performance metrics through visual management tools, communication boards, and team meetings.
    • Participate in SQDIP, safety, and operational meetings, providing updates, recommendations, and leadership support.
    • Support hiring, performance evaluations, promotions, disciplinary actions, and employee recognition initiatives.

Requirements

  • Associate or bachelor’s degree in business, Manufacturing, Engineering, Operations Management, or a related field.
  • Five (5) or more years of experience in production, with at least 1-2 years in leading a team within a manufacturing environment.
  • Experience with ATM, Shop Floor Plus, AS400, or Infor XA systems.
  • Lean Six Sigma certification or demonstrated experience leading continuous improvement initiatives.
  • Experience in a regulated manufacturing or industrial production environment.

Skills

  • Demonstrated leadership experience in a manufacturing environment, including responsibility for employee supervision, scheduling, safety, performance management, and operational execution.
  • Strong commitment to creating a positive, inclusive, and respectful workplace culture.
  • Proven ability to lead diverse teams, build employee engagement, and develop talent.
  • Experience identifying operational challenges, analyzing root causes, and implementing effective solutions.
  • Excellent communication, coaching, interpersonal, and conflict resolution skills.
  • Working knowledge of Lean Manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications and the ability to learn new software systems.
  • Demonstrated adaptability, resilience, and commitment to continuous personal and professional growth.
  • Ability to stand and walk for extended periods throughout the production facility.

Schedule

2nd shift base schedule: Monday - Thursday, 2:30pm to 1:00am.

Benefits

  • 401(k) savings plan with employer contributions.
  • Medical, dental, and vision insurance.
  • Wellness programs.
  • Health savings account, health care, and dependent care flexible spending accounts.
  • Company-paid short-term disability and long-term disability.
  • Company-paid employee basic life and AD&D insurance.
  • Supplemental employee and dependent life insurance.
  • Optional accident, hospital indemnity, and critical illness insurance.
  • Adoption, surrogacy, and fertility benefits and assistance.
  • Commuter benefits.
  • Parental, military, jury duty, and bereavement leaves of absence.
  • Paid time off and business travel services.
  • Employee discounts.
  • Employee assistance program that includes company-paid counseling sessions and legal services.

Eligibility for benefits is governed by applicable plan documents and policies.

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