Production Specialist

About the role

InfoSend is a family-owned print and mail manufacturing company with over 30 years of success serving clients nationwide. We offer a stable, team-oriented environment where employees can build long-term careers and make a direct impact. We are seeking a Production Specialist to join our Operations team.

Responsibilities

• Cook and prepare projects for printing and mailing
• Operate high-speed laser inkjet printing equipment
• Perform quality control inspections to ensure accuracy, compliance, and adherence to client specifications
• Inspect files and printed materials for defects, formatting issues, fonts, image resolution concerns, and other quality problems
• Follow established quality control and machine operating procedures
• Properly stage, acclimate, load, and change paper rolls as needed
• Reprint damaged or defective documents when necessary
• Perform routine operator-level maintenance and cleaning on production equipment
• Communicate with Client Services, Sales, IT, and Operations teams to ensure projects meet deadlines and quality standards
• Maintain professional relationships with vendors and service providers
• Maintain a clean, organized, and safe work environment
• Cross-train and provide support in Manual Fulfillment, Print Production, and Mail Inserting departments
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• Strong attention to detail and commitment to quality
• Able to manage multiple tasks and adapt in a fast-paced production environment
• Basic computer skills, including Microsoft Office and Windows applications
• Ability to work independently while contributing as a team member
• Reliable, self-motivated, and dependable
• Able to stand for extended periods throughout the shift
• Able to frequently lift and move materials weighing up to 45 pounds
• Able to push and move heavy materials using pallet jacks, carts, or dollies

Qualifications

• No prior print or mail experience is required
• We encourage candidates with manufacturing, warehouse, assembly, machine operation, or production backgrounds to apply
• We provide training for individuals with strong work ethic and a willingness to learn

Skills

• Strong attention to detail
• Quality control and machine operating procedures
• Microsoft Office and Windows applications
• High-speed printing equipment
• Continuous roll-feed printing equipment
• Adobe Acrobat experience
• USPS mailing regulations

Benefits

• Stable, family-owned company
• Quarterly bonus program
• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off, Sick Leave, and Holidays

Schedule

• Regular schedule: Monday through Friday 1:00pm-9:30pm
• Flexibility to work overtime as needed
• Occasional Saturday work may be required