Production Shift Supervisor

Diversity is our strength and competitive advantage. Bring your unique perspective to the Papa John's team.

About the Role

The Production Shift Supervisor assists the Production Team Leader in managing operations, focusing on productivity, efficiency, and adherence to Standard Operating Procedures.

Responsibilities

• Supervise all dough production and sanitation operations to ensure product quality and consistency.
• Develop, introduce, evaluate, and conduct training on departmental Standard Sanitation Operating Procedures (SSOPs).
• Maintain dough quality and consistency through systemized checks, balances, and QA requirements.
• Supervise the production team’s daily tasks, assist in team meetings, and support timely performance reviews to enhance efficiency and productivity.
• Perform annual departmental re-training for Safety and Good Manufacturing Practices (GMPs), including classroom and hands-on sessions.
• Assist the Team Leader in controlling labor costs through effective planning, scheduling, and on-the-job training.
• Perform daily inventory counts to ensure adequate product supply and assist in ordering as needed.
• Complete Team Member timecard verification and sign-off using Kronos.
• Address and resolve Team Member complaints and attendance issues, including supporting documentation.
• Order and maintain QCC operational supplies within budget margins.
• Assist on the production floor with receiving bulk ingredients, managing breaks and lunches, unloading trays, and loading storage trailers (approximately 20% of the workday).
• Maintain accurate and complete departmental records.
• Collaborate with HR in interviewing and hiring new Team Members.
• Perform the duties of the Production Team Leader in their absence.