Production Packer/(Downtown Cary) Nights

About the role

Lionel Vatinet, along with his wife and partner Missy, opened La Farm Bakery in Cary, North Carolina in 1999. The bakery's founding philosophy is rooted in the experience and tutelage of Vatinet’s training in France’s prestigious artisans' guild, Les Compagnons du Devoir.

Responsibilities

• Ensure and exude world-class customer service and sales to internal and external customers by building long-term professional relationships with customers, including saying hello to each customer, ideally by name.
• Report all customer complaints and inquiries to their manager the same day they receive the information from the customer.
• Confirm La Farm quality upheld on products before packing.
• Inspect customers’ use of product and shelf life to assure proper representation of La Farm quality standards.
• Tender effective packing of breads and bakery products for maximum quality, “zero” breakage and accurate invoice picking to assure accurate customer fulfillment.
• Packaging: Ensure effective packaging of breads and bakery products for maximum quality, “zero” breakage and accurate invoice picking to assure accurate customer fulfillment.
• Set up the next shift for success.
• Maintain grade “A” or better by beating health and sanitation inspection standards.
• Uphold company standards and policies.
• Ensure safe working conditions and comply with all laws.

Requirements

• Exceptional Customer service skills.
• Great relationship building skills and demonstrated positive demeanor as a team player.
• Ability to work in fast-paced environment, multitask and accurately meet deadlines.
• Demonstrated initiative and willingness to help wherever needed.
• Ability to bend and lift 50 lbs.
• Ability to stand on your feet for extended periods of time

Qualifications

• Medical Insurance (PPO/HDHP)
• Dental/Vision Coverage
• Long Term/Short Term Disability
• Employee Life Insurance and Accidental Death & Dismemberment
• Paid Time Off
• Other Great Perks (Free Bread, store/meal discounts)

Benefits

• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Skills

• Product Knowledge: Actively demonstrates product knowledge (bread, pastry, baked goods, coffee, cheese, and specialty goods) to enable effective sales, up-selling, sampling, pairing, merchandising, and fronting of products.
• Customer Service: Ensure and exude world-class customer service and sales to internal and external customers. Includes saying “bonjour” (hello) to every customer. Engage verbally with each customer and effectively sell through product knowledge and suggestive selling.
• Packing: Tender effective packing of breads and bakery products for maximum quality, “zero” breakage and accurate invoice picking to assure accurate customer fulfillment.

Team

Embody La Farm values through action, example, and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation