Production Order Assembly Clerk

Position Summary

The Order Assembly Clerk delivers a high level of service to Vestis customers by performing a range of administrative and production support duties.

Responsibilities

• Generate and print code tapes; match them to corresponding orders for assembly
• Maintain and monitor reports
• Print and match code tapes and emblems to order tickets
• Process billing adjustments
• Manage related documentation
• Communicate with customers regarding missing emblems and shipments without emblems
• Respond to customer service inquiries, including order research, return authorizations, and credits
• Provide tracking and reporting data to the Office Manager as requested
• Participate in weekly safety meetings
• Support company production and quality standards with a strong focus on customer service
• Perform additional duties as assigned
• Work overtime as required

Requirements

• Proficiency in Microsoft Office and general computer skills
• Prior Customer Service Experience
• Preferred: Ability to sit, stand, walk, and climb stairs for extended periods (8–10 hours per day)
• Strong written and verbal communication skills
• Ability to multitask and manage competing priorities
• High attention to detail and strong organizational skills
• Reliable attendance and consistent job performance
• Flexibility to work varying schedules and overtime as needed