Production Operations Supervisor

Job Summary

The Supervisor, Production Operations is a people management position at the facility responsible for the operations of multiple production lines within a production facility. This job manages the daily operations of a facility to ensure smooth operations of the facilities.

Responsibilities

• Manages resources and shuffles operation staff as needed to ensure production schedule needs meet or exceed the required level.
• Approves vacations, timecards, payroll, performance reviews, and general people management.
• Develops direct reports in technical and people management skills.
• Led process improvement projects as needed.
• Defines process improvement opportunities based off of reports and feedback from direct reports.
• Provide overall leadership, direction, coordination, and performance evaluation for production teams.
• Manage employee schedules to ensure adequate coverage in alignment with client contracts and company policies.
• Conduct time studies and capacity analyses to forecast future staffing requirements.
• Hold one-on-one performance discussions with Senior Leads and Coordinators, documenting results and providing actionable feedback.
• Serve as a subject matter expert, delivering coaching and training in customer service, case resolution, and database management.
• Design and implement industrialization solutions from concept through production, ensuring robust, scalable processes across the value chain.
• Apply Lean manufacturing tools and continuous improvement methodologies to reduce waste, improve efficiency, and optimize cycle times.
• Perform root-cause analysis and implement corrective and preventive actions to eliminate defects and improve product quality.
• Lead and support VIP initiatives focused on process improvement.
• Contribute to innovation and the adoption of advanced manufacturing technologies, including automation, composites, and additive manufacturing.
• Provide technical support to production teams and drive structured problem-solving activities on the shop floor.

Qualifications

• 4-8 years of experience, preferred in manufacturing processes.
• Bachelor’s degree in related in Industrial Engineering field, or equivalent work experience, preferred
• Utilize Microsoft Office (PowerPoint, Excel, word), (Power BI and PRMS or similar systems) preferred.
• Strong knowledge of production systems, including line balancing.
• Experience with Lean Manufacturing, Six Sigma, or continuous improvement methodologies.
• Strong analytical and problem-solving skills, including experience with root-cause analysis and CAPA.
• Project management experience with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a global, cross-functional environment.