Production Operations Manager, International (ROW)

Key Responsibilities

• Building out and subsequent ownership of end-to-end practice and process for International Marketplaces
• Ownership of proper management of Third-Party Production partners for Originals projects
• Define, document, and optimize flow of all asset creation for Originals projects
• Stand-up efficient pipeline reporting for Originals projects for use in Production Operations and with stakeholder teams like Production Accounting, Studios, Marketing, Programming, and others.
• Oversight of a program dedicated to working with stakeholder teams to manage their production pipeline and ensure that deadlines are met and all necessary steps of the production process are completed.
• Develop and maintain the overall production schedule including setting timelines with each producer on every project in pre-production, production, and post-production.
• Work with producers to assist in securing and tracking agreements, clearances and all supporting documentation for projects in development and production.
• Ensure that each project’s credits, deliverables, marketing obligations, and distributions match the contract provisions consistent with company policies.
• Monitor and manage receipt of invoices from productions. Ensure that all production papers are paid or reimbursed in a timely manner.
• Facilitate onboarding third party vendors and partner with Producers to develop these relationships including graphic designers, illustrators, copyeditors, and factcheckers.
• Ensure all third-party vendors are paid in a timely manner.
• Deliver the entire suite of assets (audio, copy, promotional materials, artwork, table of contents, metadata, budget, localization assets, etc.) to the content lifecycle team and request preorder pages.
• Set, monitor, and report to Production Operations leadership the team’s workload on an ongoing basis.
• Cook up effective collaborations among cross-functional teams, particularly the client’s audio production, merchandising, deal-making, marketing, metadata, and public relations teams, to ensure all deadlines are met in a timely manner.
• Communicate changes across multiple teams including content lifecycle, production, finance, and marketing teams.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• Native proficiency in Spanish
• 3 – 5 years of experience in a media production environment
• Functional fluency in Outlook, Excel, MS Word and Power Point
• Candidate should be self-motivated with the ability to take initiative, and work independently
• Possess expert organizational, managerial, and communication skills, with proven ability to handle multiple projects and deliver results
• Working knowledge of database concepts and best practices
• Able to handle multiple priorities and work under deadline, a talent for getting things done, and a team-work oriented attitude required

Preferred Qualifications

• Intermediate to Advanced Excel skills
• Experience with Salesforce, Airtable, or other content management systems
• Exceptional communication skills, a passion for customers
• Love and interest in all forms of media—both as a consumer and as a professional in the industry
• A sense of humor