Production Manufacturing Trainer

About the role

Keep the Greenville Facility running smoothly; making adjustments during production runs, utilizing quality tools to ensure that product standards are met. The Trainer is responsible for supporting all aspects of production training and to ensure training is administered efficiently and effectively to the production staff. This position ensures employees are trained to Duke's Mayo Company's Standard of Work and all other applicable standards, and is also responsible for ensuring that new employees receive the required standardized onboarding before starting work.

Location: Greenville, SC

Responsibilities

• Training assignment, completion, and reporting (40%)
  • Act as the point of contact for all Training issues from the production areas
  • Oversee recovery plan development for employees having difficulty qualifying for Pay for Skills; work with supervisors, managers, and leaders to ensure any plan developed will be successful
  • Oversee the development and/or revision of training material (SOP) that improves the knowledge of employees; coordinate with applicable subject matter experts to create training material or take existing training material and revise for improvement (pictures, audio, or video)
  • Develop and process written training documentation
  • Oversee and ensure training progress is reported to Manager and other plant leaders
• Leading others (25%)
  • Coach people professionally; know how to motivate and coach properly in the moment
  • Handle conflict to ensure areas are working together effectively
  • Ensure Training processes are trained on and understood; ensure processes are followed
• Training employees (20%)
  • Train new employees during the onboarding process
  • Qualify and certify employees to perform specific tasks and jobs in all technical processes using adult learning methodologies (define, show, do, review)
• Organizational improvement (15%)
  • Participate in Audits and address competencies, competency gaps and the pay for skills matrix; ensure any gaps are being addressed with the applicable Manager or other leaders
  • Coordinate with other departments (Quality, Maintenance, etc.) to identify and implement training actions that support production solutions and improve the overall knowledge level of employees
  • Conduct periodic audits to ensure Training process compliance and to identify Training improvements

Requirements

• Superior organizational skills, task management, time management, and attention to detail
• Professional, well spoken, and able to interact with staff at all levels
• Ability to work independently and in a team setting with little to no supervision
• Excellent verbal and written communication skills
• Strong, self-motivated independent thinker
• Proficient using MS Office (i.e., Word, PowerPoint, and Excel) preferred

Experience

• 3+ years Manufacturing Operations experience
• 1+ years of Training experience
• Broad knowledge of varied technical and manufacturing processes

Physical demands

• May be required to work alternate shift hours to meet demands of multi-shift operation
• Occasionally required to handle up to 30 pounds
• May be required to drive powered material handling equipment with a license
• Exercise sound judgment in reacting to problems inherent to the process

Working conditions

Job function consists of standing, walking, stooping, and bending 70% of the time.

Education

• Some post-high school education preferred
• 2-year degree preferred – experience may substitute

Benefits

• 401K plan
• Medical/Dental/Vision Coverage
• Vacation & Holidays
• Flexible Spending Accounts
• Employee and Dependent Life Insurance
• Voluntary Disability Insurance
• Other Voluntary Insurance Options