Production Manager Water Fire Mold
SERVPRO Team Locandro · Davie, FL · Yesterday
Marketing$55k–$65k/yrFull-time
Benefits
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Responsibilities
- Manage the customer experience and overall customer satisfaction before, during and after remediation
- Understand full scope of work and accurate and timely invoicing and submittal of any supplemental billing
- Develop scope of work for projects, generate estimates, negotiate customer and/or client approval of project scope and estimate, and invoice in a timely manner
- Recruit, train and coach production personnel
- Schedule crews, coordinate and oversee the production of services with crews and subcontractors
- Ensure accuracy of information with Job File Coordinator and review job file to support the services provided
- Maintain communication with customer throughout process on daily basis
- Walkthrough and sign-off of all production jobs ensuring accuracy and compliance with all insurance and corporate requirements
- Manage production expenses in accordance with budgets, including temp labor
- Manage and assist with On-Call schedule including but not limited to first contact and job visit on all After Hours emergency calls within 1 hour
- Maintain safe and organized status of warehouse and its contents
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times including safe working status of Production equipment
- Ensure safe operating status of all Production vehicles
- Absorb and assist with after-hours calls that may be complex or require a manager to help scope and sign job
Qualifications
- Effective written and oral communication
- 5+ years of Production Management experience in the Restoration field required
- IICRC certifications required
- Estimating experience required.
- Xactimate highly preferred
- Proven experience managing multiple production crews to achieve results in an efficient and effective manner
- Ability and willingness to be On-Call
- Ability to travel locally and out of state when necessary
- Valid driver license and clean driving record
- Ability to complete a background check and drug test subject to applicable law
Compensation
$55,000.00 - $65,000.00 per year