Jobs · Marketing · Florida

Production Manager Water Fire Mold

SERVPRO Team Locandro · Davie, FL · Yesterday
Marketing$55k–$65k/yrFull-time

Benefits

  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Responsibilities

  • Manage the customer experience and overall customer satisfaction before, during and after remediation
  • Understand full scope of work and accurate and timely invoicing and submittal of any supplemental billing
  • Develop scope of work for projects, generate estimates, negotiate customer and/or client approval of project scope and estimate, and invoice in a timely manner
  • Recruit, train and coach production personnel
  • Schedule crews, coordinate and oversee the production of services with crews and subcontractors
  • Ensure accuracy of information with Job File Coordinator and review job file to support the services provided
  • Maintain communication with customer throughout process on daily basis
  • Walkthrough and sign-off of all production jobs ensuring accuracy and compliance with all insurance and corporate requirements
  • Manage production expenses in accordance with budgets, including temp labor
  • Manage and assist with On-Call schedule including but not limited to first contact and job visit on all After Hours emergency calls within 1 hour
  • Maintain safe and organized status of warehouse and its contents
  • Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times including safe working status of Production equipment
  • Ensure safe operating status of all Production vehicles
  • Absorb and assist with after-hours calls that may be complex or require a manager to help scope and sign job

Qualifications

  • Effective written and oral communication
  • 5+ years of Production Management experience in the Restoration field required
  • IICRC certifications required
  • Estimating experience required.
  • Xactimate highly preferred
  • Proven experience managing multiple production crews to achieve results in an efficient and effective manner
  • Ability and willingness to be On-Call
  • Ability to travel locally and out of state when necessary
  • Valid driver license and clean driving record
  • Ability to complete a background check and drug test subject to applicable law

Compensation

$55,000.00 - $65,000.00 per year

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