Production Manager (Loan Partner)

Key Responsibilities

• Prepares and reviews loan applications.
• Maintains, organizes, files, records, and manages all documentation related to mortgage applications, real estate collateral, and insurance policies.
• Runs loan scenarios, AUS, and assists with pre-approvals.
• Handles inquiries and document requests from clients, realtors, and colleagues.
• Orders and tracks third-party services (appraisals, title, verifications, transcripts, etc.).
• Ensures accuracy of all file data, including income, assets, and insurance documentation.
• Alerts underwriter, LO, clients or other staff of any missing records, documents, or other irregularities in the mortgage application process.
• Reviews 1003 to update from services ordered.
• Reviews MI re-run AUS following review for Underwriting.
• Follows up on outstanding items for submission.
• Prepares file for re-submission for CTC.
• Milestone comments.
• Accountable for turn times and file completion for closing.
• Performs other duties as assigned.

Qualifications

• Strong attention to detail and ability to manage multiple priorities.
• Proactive, solution-oriented mindset.
• Excellent communication and customer service skills.
• Solid understanding of the mortgage loan process.
• Experience with Encompass or similar systems preferred.

Qualifications (continued)

• Education: High school diploma or equivalent required; Associate’s degree preferred.
• Experience: 3+ years of mortgage, lending, or related administrative experience, specifically in the processing field.
• Prior mortgage processing experience required.

Work Environment

• Prolonged periods of sitting and working on a computer.

Compensation and Benefits

• Compensation: $17.31 per hour plus $550 per file bonus.
• Benefits: Health, Dental, Vision benefits available, along with supplementary benefits such as Life Insurance, Long Short-term Disability and more!