Production Manager - Landscape

About the role

The Production Manager oversees the successful operations of a book of business, ensuring smooth and efficient processes. This role focuses on safety, productivity, quality control, crew training, and equipment allocation. The Production Manager reports to the Branch Manager and collaborates closely with the Client Relationship Manager to ensure complete client satisfaction.

The core values guiding this role include:

• A culture of safety as the top priority
• Growth in plants, personally, financially, and professionally
• Employee ownership and personal pride in success
• Exceptional customer experience through delighting clients
• Community pride and sharing success as good neighbors
• Respectability by treating others as we want to be treated

Responsibilities

• Enforce all company safety policies and foster a collaborative environment to enhance teamwork and problem-solving
• Monitor daily crew performance to meet quality expectations and company standards
• Interview, hire, support recruiting, training, and development of staff
• Manage morning dispatch and end-of-day shutdown
• Identify labor, equipment, and subcontractor needs
• Perform site audits and document issues to ensure high quality
• Communicate with the Client Relations Manager to ensure the scope of work meets quality standards
• Work with sales and Client Relationship Managers for proper new job setup
• Drive productivity and efficiencies through daily time review and accuracy
• Manage Aspire and other integrated software systems, including irrigation systems
• Conduct performance and compensation reviews in coordination with Human Resources
• Address promotions, demotions, corrective actions, terminations, personnel staffing, and training needs with Human Resources
• Anticipate and evaluate equipment needs, manage crew equipment inventory, and address repair issues
• Monitor and request tool and supply needs
• Ensure vehicles, equipment, and yards are kept clean and well-maintained
• Develop service schedules for crews
• Successfully manage a medium-sized portfolio business and/or large property or properties
• Lead and coordinate high-volume and complex teams

Requirements

• Excellent leadership and management skills
• Excellent interpersonal, verbal, and written communication skills
• Excellent organizational skills and attention to detail
• Ability to prioritize tasks and delegate when appropriate
• Proficient with Microsoft Office Suite or related software
• Able to fulfill the duties of Branch Safety Champion (BSC)
• Prior landscape experience preferred
• A minimum of three years of management experience required

Physical Requirements

• Prolonged periods of standing, walking, stretching, bending, climbing ladders, kneeling, and pulling
• Must be able to lift up to 50 pounds at a time
• Must be physically able to operate power equipment
• Must be able to work in a variety of weather conditions
• Able to lift, pull, and push materials and equipment to complete assigned job tasks

Pay

$64,000–$74,000 per year