Production Manager - Audio Visual Production - Las Vegas, NV

Responsibilities

• Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to Producers, Customers, team members, vendors, and venue partners.
• Determine and secure the resources required to successfully complete each project.
• Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project.
• Assist sales and operations teams to determine equipment needs and technical solutions for the project.
• Assist with the creation of technical diagrams when required.
• Review all sales documents to confirm that equipment and technical roster will meet the client’s needs.
• Partner with Sales and Event Production to drive service excellence through consistent and repeatable execution by traveling with the customer events nationally.
• Provide leadership for Project Managers on events supported by multiple PM’s.
• Partner with Production System Engineers and Technical Directors in the Plan the Work and Work the Plan phases on technical design and execution.
• Serve as a strategic partner for the Account Owner and/or Producer to realize the customer vision from concept to execution.
• Maintain the global perspective of the account to ensure ongoing client satisfaction.
• Complete post-show event reports to document account intelligence with show teams on a per event basis.
• Responsible for managing Scope of Work by attending client meetings, creating, and maintaining detailed show documentation, and following the Production Process.
• Partner with Sales and Event Production on integration of new technology and services to enhance the attendee experience and drive new revenue streams.
• Develop and maintain strong relationships with clients by providing outstanding customer service while focusing on client retention.
• Aid in the creation, analysis, and execution of the project budget, partnering with event leadership to mitigate external workforce and sub-rental spend.
• Maintain alignment with budget and ensure all cost and onsite changes are communicated to the Sales Manager/Producer for billing purposes.
• Ensure final invoices are delivered and change orders are communicated to the Sales Manager/Producer post-event to assist with updating the client invoice.
• Ensure compliance with Encore Policies and Procedures to minimize exposure to liability claims, property damage, theft, and misappropriation.
• Complete the Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to the appropriate provider.
• Participate in the development of Project Management SOPs where appropriate.
• Conduct review and analysis of proposed events as required.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 7+ years in the corporate event or broadcast industry.
• 3+ years in a Project Management role.
• 3+ years Supervisory experience required.
• Strong written and oral communication skills.
• Strong technical background.
• Strong client relationship skills.
• Experience with budgets and cost control.
• Operational logistics experience.
• Works well under pressure.
• Ability to manage multiple complex job functions within a fast-paced environment.
• MS Office experience required.
• Technical diagram knowledge / experience required.
• Ability to travel up to 75% may be required.