Production Manager

Role Description

The Production Manager at MUSH will provide first-level support to front line employees and drive continuous improvement in our facility's production lines. The ideal candidate possesses a quality-first mentality, excellent technical aptitude, outstanding soft and leadership skills, and a relentless work ethic. He/she will manage the process, people, and productivity related to manufacturing across all shifts.

Specific Responsibilities

• General Manufacturing
• Manage a team of 45-60 associates to ensure Safety, Quality and Productivity goals are met
• Conduct pre-shift meetings with incoming team to discuss daily objectives and topics related to previous shift, GMPs, metrics, and general plant updates
• Review and study production schedule to identify gaps and risks while collaborating with Performance Manager, Supervisors, and other peers to balance work schedule
• Regularly review and update departmental SOPs to ensure they are current and being followed by all team members
• Uphold product quality, sanitation, and traceability standards by performing regular line and paperwork checks
• Develop and motivate the team to solve day-to-day operational issues and achieve goals
• Work closely with other departments within operations to ensure production continuity: HR, Maintenance, Quality
• Personnel Management
• Set consistent expectations and drive accountability for daily schedule attainment, employee attendance, and performance
• Champion the involvement and development of all employees to promote an engaging workplace where winning becomes a habit
• Provide regular formal and informal evaluations and feedback on the performance of hourly associates to ensure you have the right team in place and satisfy Production goals
• Develop weekly employee schedule; validate the time and attendance of your team through daily/weekly reviews of team timecards on BambooHR
• Conduct necessary training for new and existing employees to ensure adherence to performance, safety, and quality standards
• Address employee concerns and personnel issues within your team and administer disciplinary actions for performance, attendance, and other violations as needed
• Manufacturing Performance and Continuous Improvement
• Manage production plans on a shift by shift basis to prevent issues and operational inefficiencies
• Ensure production attainment goals are met
• Identify and drive continuous improvement initiatives within the production department
• Collaborate with Performance Manager on conducting root cause analysis on days attainment is not met and take action to address the issues
• Develop root cause analysis using 5-Why, Fishbone diagram, etc. to re-align operational performance with goals and objectives
• Quantify waste; initiate projects to eliminate it; prove results quantitatively
• Request and allocate resources to ensure we meet production demands (capacity & personnel)
• Execute efforts to track process performance to include productivity and cost based on Performance Manager’s direction

Tactical Requirements

• B.S. in Industrial (or related) Engineering; M.S. a plus
• 5-7 years experience in food manufacturing to include leading teams
• Be a true people leader, understand how to rally teams and get them to perform
• Lively and breathe Lean/TPS Manufacturing practices - JIT, 5S, 5 Why, Production Leveling, Kaizen, Standard Work, etc
• Mastery of Production KPIs, chiefly OEE and what drives it
• Courageous: have the courage to try new things and make difficult decisions
• Self starter, with a desire to learn, grow, and evolve as a professional
• Able to multitask, prioritize and work in an extremely fast-paced environment
• Impeccable attention to detail and exceptional organizational skills
• Outstanding verbal and written communication skills
• A beginner’s mind and hands-on approach: Genchi Genbutsu!

Cultural Requirements

• Teammate: know when to follow, know when to lead; always serving others
• Beginner’s Mind: provide possibilities, options, and solutions
• Communicator: use tact and precision to communicate ideas, issues, and feedback
• Self-Starter: there is no turn-key manual for success, you are helping to build one
• Results Driven: you demand results, but focus on the robust processes that yield them
• Attention to Detail: unwavering discipline with little things that make big differences
• Relationship Builder: customer first mentality with all internal & external counterparts
• Problem Solver: expect the unexpected; be agile & effective in combating issues
• Thrive on Adversity: our goals are lofty and our values are grounded in humility. We bite off more than we can chew and roll our sleeves up when the situation calls for it
• Fun: check the fun box every day. Love what you do & do it well.