PRODUCTION LEAD - TRAVEL CREW

Primary Responsibilities

• Actively participate in the set-up and strike of events, including tents and other party rental items.
• Ensure all installations meet company quality standards, safety guidelines, and client expectations.
• Troubleshoot on-site challenges and adapt quickly to changing conditions (weather, site constraints, timelines).
• Travel & Logistics:
• Travel extensively to event sites nationwide (multi-day and multi-week trips required).
• Cook for and provide meals for the crew.
• Coordinate and execute efficient load-ins and load-outs.
• Ensure proper packing, inventory handling, and transportation of equipment.
• Work closely with warehouse and logistics teams to ensure job readiness.
• Team Leadership:
• Lead, direct, and support a crew of production associates on-site.
• Delegate tasks effectively while maintaining productivity and morale.
• Train and mentor team members on proper installation techniques, safety, and company procedures.
• Foster a positive, accountable, and team-oriented work environment.
• Customer Service:
• Serve as an on-site representative of the company.
• Communicate professionally with clients, vendors, and venue staff.
• Ensure customer satisfaction by delivering on scope, timelines, and quality.

Requirements

• High school diploma or GED required.
• Prior experience in event production, construction, logistics, or a related field preferred.
• Previous leadership or crew lead experience strongly preferred.

Skills & Abilities

• Strong leadership and team management skills in high-pressure environments.
• Able to manage multiple priorities and adapt to changing jobsite conditions.
• Excellent problem-solving and decision-making skills.
• Strong communication and customer service abilities.
• Basic computer skills (Microsoft Word, Excel, Outlook, and internal systems).
• Able to perform basic math and measurements (critical for tenting/layout work).

Physical Requirements

• Ability to lift and carry 62+ lbs repeatedly.
• Ability to stand, walk, bend, and work for extended periods.
• Comfortable working at heights (ladders, lifts) and in outdoor environments.
• Ability to work in varying weather conditions (heat, cold, wind, rain).

Success in This Role

• Events are executed safely, on time, and to high quality standards.
• Crew members are productive, engaged, and well-led.
• Clients and partners have a positive, professional experience.
• Equipment is handled properly and logistics run smoothly.
• Challenges are resolved quickly with a solutions-oriented mindset.

Safety Expectations

• Adhere to all company safety policies and procedures.
• Proper use of Personal Protective Equipment (PPE) including: Hard hats, safety vests, gloves, and steel-toe boots.
• Follow safe practices for tent installation, rigging, and equipment handling.
• Promote a safety-first culture among crew members.

Work Environment & Schedule

• Full-time position with variable hours (30–50+ per week) depending on event schedule.
• Frequent travel required, including nights, weekends, and holidays.
• Workdays may be long and physically demanding.
• Work performed both indoors and outdoors at event venues nationwide.