Production & Fulfillment Associate

Murray's Cheese was born in Greenwich Village in 1962, and the heart of our business still resides in New York City. We operate state-of-the-art cheese caves in Long Island City, a flagship retail store on Bleecker Street, a shop in Grand Central Market, and offer online sales, education, events, and wholesale distribution nationwide.

About the role

The Production & Fulfillment Associate is essential to the success of our Vermont caves operation. This role supports day-to-day receiving and fulfillment functions by maintaining accurate product and paperwork flow, entering and tracking data, verifying incoming shipments, supporting inventory accuracy, and communicating effectively across teams to ensure products are received, documented, organized, and moved efficiently.

Who You Are

• Organized: You keep paperwork, inventory records, and warehouse processes orderly and accurate.
• Focused: You have strong attention to detail and can manage a high volume of tasks with urgency and accuracy.
• Independent: You are comfortable making quick decisions in a fast-paced environment while knowing when to escalate issues.
• Communicative: You share information clearly and professionally with team members, suppliers, and internal partners.
• Proactive: You take initiative, stay productive throughout the day, and seek out solutions when issues arise.
• Adept in Data Entry: You are confident entering and maintaining accurate information for purchase orders, transfers, invoices, and inventory records.

Responsibilities

• Receive Product: Receive incoming product accurately and verify quality, quantity, case condition, expiration dates, and purchase order details.
• Data Entry and Documentation: Enter and maintain accurate records for purchase orders, invoices, transfers, inventory activity, spoilage, and related warehouse documentation.
• Resolve Discrepancies: Identify and help resolve incomplete or inaccurate receiving documentation, missing invoices, and product discrepancies in a timely manner.
• Maintain Organization: Keep bills of lading, invoices, purchase orders, and other receiving paperwork organized and up to date on a daily basis.
• Support Fulfillment Flow: Print, process, and input daily transfers and warehouse movement records to support efficient product flow to stores and other locations.
• Inventory Support: Assist with weekly and monthly inventory counts, maintain product rotation practices, and record short dates, spoilage, and adjustments as needed.
• Communicate Across Teams: Stay connected with the caves team, supply chain team, and other departments by email, phone, and internal systems to ensure needs are met.
• Operate Equipment: Safely use warehouse equipment and tools as needed to support receiving, movement, and organization of product.
• Participate in ongoing education to update job knowledge.
• Other tasks as assigned.

Requirements

• Ability to stand, walk, bend, and lift for extended periods, including lifting up to 60 pounds.
• Ability to work in cold environments and in varying warehouse conditions.
• Experience with Microsoft Office, with an emphasis on Excel.
• Prior experience with inventory management systems such as NetSuite is a plus.
• Basic math skills and strong attention to detail.
• Ability to operate warehouse equipment, including pallet jack, hand truck, and similar tools; forklift experience is a plus.
• Strong organization, communication, and time management skills.

Benefits

• Weekly pay
• Vacation and sick time
• Comprehensive medical, dental, and vision benefits
• 401K with company match
• Discounts on our products