Production Engineer (Contract)

Key Responsibilities

• Monitor production systems, services, and data pipelines to ensure availability, performance, and reliability.
• Respond to, triage, and resolve production incidents, and participate in on-call rotations.
• Debug and troubleshoot application and infrastructure issues across the stack.
• Support the migration and conversion of existing SAS code to Python, ensuring functionality and performance parity.
• Develop and maintain scripts, tooling, and automation with Python to reduce manual toil and improve operational workflows.
• Collaborate with software engineers, product managers, and other stakeholders to diagnose issues and implement fixes.
• Perform root-cause analysis and drive follow-up remediation to prevent recurring issues.
• Maintain and improve monitoring, alerting, and observability across services.
• Document systems, runbooks, incident procedures, and workflows.
• Contribute to improving deployment, release, and CI/CD processes.

Required Qualifications

• Bachelor’s Degree.
• Candidates must be based within 1 Hr. commuting proximity to our office in the San Francisco Peninsula.
• 1–2 years of professional software development or production support experience.
• Proficiency in Python and comfort writing scripts for automation and tooling.
• Solid understanding of software engineering fundamentals: data structures, algorithms, and OOP.
• Experience with relational and/or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).
• Familiarity with version control (Git) and CI/CD pipelines.
• Working knowledge of cloud platforms (AWS, GCP, or Azure).
• Experience troubleshooting and debugging production issues.
• Excellent problem-solving and communication skills.

Preferred

• Experience with AWS services (Lambda, EC2, DynamoDB, S3, API Gateway, etc.).
• Experience with containerization (Docker, Kubernetes).
• Experience with monitoring and observability tools.
• Data pipeline or ETL experience.
• Experience with Terraform for infrastructure as code.
• Familiarity with RESTful or GraphQL APIs.
• Experience with SAS.
• Exposure to Agile/Scrum methodologies.

Pay

$50 - $60/HR