Production Engineer
About the Role
As a Production Engineer at Webull, you will be at the heart of our mission to provide a seamless, top-tier trading experience for millions of global investors. You will serve as the critical technical bridge between our global operations and engineering teams, ensuring the high availability and resilience of our 24/7 trading infrastructure. This is more than a support role; you will champion operational excellence by resolving complex production issues, automating manual workflows, and leveraging cutting-edge technologies (including AI agents) to scale our next-generation brokerage platform. This role is based in our St Pete Global HQ (200 Carillon Pkwy, FL), where in-person collaboration fuels growth, mentorship, and innovation. Webull is more than a fintech company—we’re a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 16 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.
Responsibilities
- Ensure System Resilience: Proactively monitor Webull’s global Order Management Systems (OMS) and mission-critical applications 24/7 to maintain 99.99% system stability.
- Strategic Problem Solving: Act as the primary technical liaison between Back-Office Operations and Development teams; manage L1/L2 production incidents and spearhead root-cause analysis (RCA)