Production Engineer

About the job:

As a Production Engineer, you’ll join WebMD’s SRE team to manage, improve, and evolve our entire backend stack. In this role, you will focus heavily on maintaining our Windows-based infrastructure as well as Linux and Kubernetes. You will:

• Manage and optimize our Windows Server environments and Kubernetes clusters to ensure the high availability and reliability of WebMD’s popular sites and services.
• Automate tasks and routines through modern scripting (primarily PowerShell and Python), simplifying developer and operations workflows.
• Take ownership of tasks and projects within our Observability stack (including Prometheus and ELK) to maintain full-stack visibility, latency tracking, and scalability.
• Identify opportunities for infrastructure improvement, collaborate with other Operations teams, and act as a driver of change.

Qualifications:

• Demonstrate fluency in working with Windows Server operating systems, paired with a strong command-line aptitude and a willingness to learn or work within Linux environments.
• Show hands-on proficiency in deploying, managing, or troubleshooting workloads within Kubernetes.
• Provide samples of automation scripts built using PowerShell, Python, or Go.
• Leverage AI-assisted engineering tools (such as GitHub Copilot, Claude Code, or LLMs) to accelerate scripting, troubleshooting, and daily operational workflows.
• Drive continuous improvement within our Observability and monitoring ecosystems (Prometheus, Grafana, ELK Stack).
• Convey a fundamental understanding of CI/CD pipelines (GitLab, Jenkins, or Azure DevOps).
• Participate in the team’s on-call rotation to address production issues outside of working hours.