Production - Customer Service Representative

Customer Service Representative TC Hafford Basement Systems | Wells, Maine We’re looking for a friendly, organized, and customer-focused Customer Service Representative to join our team! Our CSRs are an important part of the customer experience. You’ll communicate with customers by phone, schedule and confirm appointments, answer questions, follow up on issues, and make sure our customers receive the remarkable service they deserve. What You’ll Do Provide friendly, professional customer service by phoneSchedule and confirm customer appointmentsFollow up with customers and help resolve questions or concernsMaintain accurate customer information, paperwork, and data entryCommunicate with our teams to help keep jobs and appointments running smoothlyHandle multiple tasks while staying organized and detail-orientedWork as part of a team to create a positive customer experience What We’re Looking For Friendly, positive, and customer-focused attitudeExcellent verbal communication skillsStrong organizational and follow-through skillsComfortable using a computer and learning new softwareAccurate data entry and attention to detailAbility to multitask and work well with othersCustomer service experience preferredHigh school diploma/GED preferred If you enjoy helping people, staying organized, and being part of a team, we’d love to hear from you! TC Hafford Basement Systems is an equal opportunity employer.