Production Coordinator I

Primary Duties & Responsibilities

• Data entry for service work and engineered product with attention to detail and timely execution
• Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training
• Input purchase orders for materials required to complete orders and issue POs to vendors
• Routinely communicate with vendors to monitor delivery dates
• Communicate with the customer any unforeseen delays or issues with the field service order
• Confirm terms & conditions on the customer's PO matches the sales order to ensure accurate billing
• Release appropriate lines for invoicing and attach proof of delivery to sales order
• Process invoices and distribute them via mail, email, or customer portal
• Enter Field Service Report hours into ADP daily
• Enter hours onto Field Service Man Hour Tracking Spreadsheet
• Approve time for all technicians and temps on ADP for each pay period
• Update Contract Labor report weekly and send to corporate
• Perform other administrative duties as required

Requirements & Qualifications

Education & Experience: HS Education or GED equivalent. Solid understanding of basic bookkeeping and accounts receivable principles.

Skills & Abilities:

• Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)
• Successful completion of shop orientation hours for assigned product vertical(s)
• Demonstrate understanding and compliance with all applicable quality standardization procedures
• Successful completion of Technical 101 training for assigned product vertical(s)
• Successful completion of the Customer Service Soft Skills training class
• Successful completion of the Production Coordinator I learning path in LinkedIn Learning
• Successful completion of the level I written test for assigned product vertical(s)
• Oracle competency
• Effective time-management
• Detail-oriented
• Self-Motivated
• Highly organized
• Must be able to travel and have a clear driving record in accordance to company driving guidelines
• Clear background check and drug/alcohol screening

Essential Physical Functions: Travel: less than 5%. Lifting up to 20 pounds. Bending, stooping, walking.