Production Coordinator

Job Summary

Provides assistance with set-up, installation, and operation of basic and routine audio-visual (AV) hardware, software, and associated systems. Prepares rooms, venues, and events with proper AV equipment to ensure functionality and security according to client requests and business needs. Supports the setup and execution of conferences, meetings, and special events by preparing event spaces, greeting and assisting clients and guests, and providing exceptional customer service throughout the event lifecycle.

Job Responsibilities

• Sets up, installs, adjusts, and connects audio, visual, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests.
• Answers questions and provides information regarding event setup, AV equipment and functionality to individuals and groups based on established materials and standards.
• Performs on-site event room setup, reconfiguration, detailing, and post-event cleanup to ensure spaces meet event specifications and customer expectations.
• Greets customers and guests, assists with event registration and wayfinding, answers routine questions, and provides support during event execution.
• Guides and trains student employees in event setup procedures, customer service standards, and basic AV support.
• Affords assistance with troubleshooting basic AV equipment and coordinating event logistics to ensure successful event operations.

Key Job Responsibilities

• Sets up, installs, adjusts, and connects audio, visual, lighting, and computer equipment in various environments for events, academic instruction, or meetings according to established requirements and requests.
• Performs basic and routine hardware and software checks to ensure proper functionality and security requirements are met.
• Answers questions and provides information regarding AV equipment and functionality to individuals and groups based on set material and standards.

Department

Wisconsin Union - Conference Services and Events

Compensation

• $21.00 per hour
• Additional $2.50 per hour for night hours worked (6pm-6am)
• Additional $0.80 per hour for weekend hours worked
• Time and a half per hour for hours worked on designated legal holidays

Benefits

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see here.

Required Qualifications

• Experience 6 months or more, providing customer service in a professional setting.
• Ability to troubleshoot basic technology and AV equipment issues.
• Ability to lift and move equipment and furnishings as required for event setup and teardown.
• Ability to work independently and as part of a team in a fast-paced environment.
• Effective verbal communication and interpersonal skills.

Preferred Qualifications

• Experience with audio-visual equipment, including microphones, projectors, presentation systems, and video conferencing platforms.
• Experience supporting meetings, conferences, or special events.
• Familiarity with event diagrams, room setup specifications, and event management software.

Education

High School Diploma - Preferred

How to Apply

Click the appropriate button in the "Apply Now" box to start the application process. Submit a resume and cover letter. Be sure to use the resume and cover letter to describe your experience and ability for each of the required qualifications.

Contact Information

Rod Rotar
rod.rotar@wisc.edu
608-263-5596
Relay Access (WTRS): 7-1-1