Production Coordinator

About the Role

The Production Coordinator is the administrative support person for the Idea Production department, which is made up of a number of groups that provide a broad range of production services. The Coordinator’s primary function is to provide the support, training, space management, and miscellaneous assistance needed to ensure the groups’ internal processes run smoothly.

Responsibilities

• Provides hands-on, in-person support for onboarding, offboarding, access, tools, software, equipment, and day-to-day staff troubleshooting for the whole agency.
• Coordinates with IT, HR, Finance, Production leads, vendors, hiring managers, and other agency departments to keep operational tasks moving and issues resolved.
• Tracks and follows up on weekly labor reports, financial reporting needs, purchase orders, invoices, some vendor communication, and tool access across multiple active jobs.
• Supports the delivery and troubleshooting of software, hardware, shared resources, and department systems for staff and freelancers.
• Administers the department’s check-in and check-out process, ensuring staff and freelancers have the access, tools, information, and support needed to start and wrap work smoothly.
• Maintains reports, spreadsheets, contact lists, distribution lists, and department records with accuracy and timely follow-up.
• Organizes and traffics time sheets, labor reporting, and related updates for hourly staff, freelancers, and production teams.
• Escalates issues to the Group Director of Production and Agency Operations when additional guidance or resolution is needed.
• Supports department meetings, expenses, files, storage, meals, events, mail, work orders, and administrative needs.

Requirements

• Based in the Los Angeles office and able to provide consistent, hands-on support to nearly all staff and department operations.
• Strong communication skills and ability to work directly with staff across departments to troubleshoot needs in real time.
• Organized, detail-oriented, and able to track many open items across jobs, people, tools, reports, approvals, and follow-ups.
• Strong follow-through and ability to manage competing priorities across onboarding, offboarding, financial reporting, labor reporting, and tool access.
• Works well with IT, HR, Finance, Production leads, vendors, hiring managers, and other agency teams.
• Understands that success in this role depends on presence, responsiveness, judgment, and personal attention to staff needs.
• Proficient with Microsoft Office and email, including calendaring.
• Helpful to know Atlassian Confluence, Jira, Google Suite, Slack, and Smartsheet.
• Proven skills in creating, updating, and maintaining reports, spreadsheets, trackers, and department records.
• Demonstrates curiosity and enthusiasm for leveraging AI and emerging technologies to spark innovation, elevate output quality, and streamline processes, while maintaining a strong human-centered approach.
• Maintains confidentiality and handles staff, freelance, financial, and department information with care.

Benefits

• Comprehensive medical, dental, and vision insurance options.
• 401(k) with company matching.
• Unlimited PTO.
• Generous paid parental leave.
• Tuition reimbursement.
• Family forming assistance reimbursement.
• Pet adoption assistance and “pawternity” leave.
• Hybrid work schedule: 4 days a week in office, 1 day remote.
• Access to Publicis Groupe’s Business Resource Groups (e.g., Publicis Parents, VivaWomen, Egalité).
• Annual Day of Good and volunteer opportunities throughout the year.
• Professional development trainings and regular structured performance reviews.
• Social events and celebrations planned by the “Team Fun” committee.

Pay

Compensation Range: USD $40,280.00 - USD $57,008.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position.