Production Coordinator

Rock The House is a nationally recognized Live Event production group working at the intersection of cutting-edge technology and immersive entertainment. We create experiences that hit differently, significantly, and dramatically through our full suite of services: Production, Experiential, Rental, Talent, and Installation. We produce corporate conferences for Fortune 500 brands, festivals seen by millions, the nation's most significant gatherings, and exclusive social events. Cleveland-based with a global portfolio, rooted in Midwest grit.

About The Role

The Production Coordinator is part of the logistics hub of our production organization — a team that touches every event RTH produces. Your core areas of involvement are event logistics (trucking, travel, and staffing), cross-rental sourcing and management, and department reporting. You'll work alongside production admins, staffing coordinators, and project managers to ensure shows run smoothly and teams are supported. This is a detail-heavy, fast-moving role for someone who thrives in making complicated logistics look effortless.

Responsibilities

• Event Logistics — Staffing, Travel & Crew Management
  • Book and manage staff travel for out-of-town events: flights, hotels, ground transportation, and hospitality
  • Keep event documentation updated in clients' third-party festival management software, including labor, names, credentials, site equipment requests, and meals
  • Coordinate trucking and freight for events: carrier scheduling, pickup and delivery windows, and check-in/check-out with the warehouse team
  • Track travel budgets by event and communicate itineraries clearly to crews and project managers
  • Handle last-minute travel and logistics changes during show weeks, including after-hours adjustments when required
• Cross-Rental Sourcing & Management
  • Actively participate in the day-to-day cross-rental (sub-rental) process: source equipment from partner vendors, obtain and compare quotes, and confirm bookings
  • Track cross-rental pricing and build/maintain a preferred vendor and rate database to protect show margins
  • Coordinate cross-rental pickups, returns, and delivery logistics with vendors and the warehouse team
  • Reconcile cross-rental invoices against quotes and flag discrepancies before payment
• Department Reporting
  • Design and maintain up-to-date department reports, keeping formats current as the team's needs evolve
  • Run recurring reports from production systems, including post-show reports, assignments, production scorecards, and venue detail sheets
  • Conduct production database audits
• Production Team Responsibilities
  • Monitor and process emails from department distribution lists
  • Support paperwork advances, festival pre-work, and event documentation alongside the planning team and project managers
  • Process equipment ordering for outside resources (generators, lifts, heavy equipment)
  • Process basic-level employee documentation
  • Write and maintain department processes for the areas you own
  • Serve in on-site support roles at events when needed
  • Handle other duties or special projects as requested

Requirements

• Passion for live events including the performing arts, concerts, festivals, and live touring
• 2+ years in event production, live events, AV, hospitality, PAC work, travel coordination, or logistics (or equivalent)
• Strong organizational skills; comfortable juggling multiple events, vendors, and deadlines
• Confident negotiating and communicating with outside vendors by text, phone, and email
• Detail-oriented with numbers: comparing quotes, tracking budgets, reconciling invoices
• Proficiency with spreadsheets and comfort learning scheduling/inventory software
• Flexibility to support evening and weekend event schedules as needed
• Valid driver's license and clean motor vehicle record

Pay

$19.00–$22.00 per hour, based on experience. Overtime eligible (full-time, non-exempt).

Benefits

• Health benefits and PTO per company policy
• Mileage reimbursement per company policy

Schedule

• Hybrid schedule: weekdays in person at the RTH office in Bedford, OH, with telecommuting eligibility (up to 2 days/week) after 90 days
• Travel up to 20% of the year
• Hands-on exposure to nationally recognized events, festivals, and productions