Production Coordinator

About the role

The Production Coordinator supports the operations of On Top Roofing by assisting the Operations and Service and Repair department with coordination, execution, and tracking of projects. This role plays a key part in ensuring timely and accurate scheduling, working closely with field teams and external suppliers. The ideal candidate is detail-oriented, reliable, and thrives in a fast-paced construction environment with multiple concurrent priorities.

Responsibilities

• Assist the Service and Repair Manager in executing coordination, inventory management, and project completion updates
• Prepare, process, and verify service/repair orders in accordance with schedules set by Sales and Operations
• Enter and manage service and repair projects within the scheduling management system, AccuLynx
• Dispatch calls and updates to the service & repair team
• Maintain accurate inventory records across On Top Roofing
• Assist the Accounts Receivable team with delivery ticket uploads, reconciliation, and collection
• Assist General Manager with scheduling, administrative priorities, and follow-through
• Maintain professional communication between the office, field teams, and clients
• Coordinate projects from post-sale handoff through completion
• Assist and track permit applications, deadlines, and required documents
• Maintain organized records of permits, approvals, licenses and inspections
• Partner with Operations Manager and Project Managers to continuously improve systems, SOPs, and workflows
• All other duties as assigned