Production Coordinator

About the role

Join a dynamic production support team where you’ll help manage direct mail, print, and stationery campaigns from intake through delivery. This role is ideal for someone who is highly organized, detail-oriented, and comfortable balancing multiple priorities while helping ensure quality, accuracy, and timely execution.

Responsibilities

• Coordinate multiple direct mail, print, and stationery projects at once, keeping work moving smoothly from intake through completion
• Review artwork, data files, vendor proofs, and instructions carefully to identify issues before production
• Support job estimating, cost analysis, purchase orders, invoice reconciliation, and postage tracking
• Serve as a liaison for compliance-related needs tied to assigned programs
• Monitor inventory levels and help ensure supplies remain available to support production needs
• Work with print, stationery, and mail vendors to support quality, delivery, and issue resolution
• Partner with sourcing, procurement, and business teams on vendor contracts and SOW-related activities
• Help document workflows, processes, and reporting as you build subject matter expertise in supported platforms

Requirements

• 3+ years of professional experience
• Strong project management, process management, and organizational skills
• Excellent attention to detail and proofreading accuracy
• Ability to manage data-driven instructions with care and precision
• Solid financial and analytical skills, including working with estimates, invoices, and cost tracking
• Clear communication skills and a proactive, problem-solving mindset
• Comfort using tools such as Microsoft Office, Adobe Workfront, Ariba, and AI-enabled tools
• Ability to work in a structured environment with multiple deadlines and stakeholders

Preferred Skills

• Prior experience in print production, direct mail coordination, or a related operations role
• Experience in insurance, financial services, or another regulated industry
• Familiarity with vendor management and cross-functional collaboration
• Ability to learn new platforms quickly and document processes clearly
• Customer-focused approach with strong follow-through and responsiveness