Production Coordinator

About the Role

This is a permanent, full-time operations coordination role based in Joliet, IL. The position blends office-based responsibilities with regular time spent on the production floor, offering a hands-on and dynamic work experience in a manufacturing setting.

Responsibilities

• Manage job setup by verifying material availability and coordinating with project managers to ensure job accuracy and readiness for production.
• Review and distribute production, shipment, and work schedules, and confer with department supervisors to determine work progress, priorities, and completion dates.
• Coordinate with project managers on the job-closing process and collaborate with Quality Control to ensure all data entries are accurate, complete, and properly documented.
• Prepare subcontractor packing slips to ensure precise documentation and tracking of all outgoing shipments.
• Monitor daily production labor, audit reported hours in the system, and maintain high levels of data accuracy for labor and production records.
• Update and distribute the Production Action Item sheet prior to weekly meetings to support informed decision-making and timely follow-up.
• Coordinate truck deliveries as requested and provide consistent, real-time status updates to the project team.
• Support diverse projects from initiation through completion, ensuring all milestones, timelines, and quality standards are met.
• Perform quarterly and annual inventory cycle counts for materials and finished goods to ensure and improve system data accuracy.
• Provide sales support by responding to information requests and facilitating communication through websites, emails, and meeting coordination.
• Work with outside sales on an ongoing basis to develop and maintain a sales, lead tracking, and calendaring system.
• Review, coordinate, and track the completion, inspection, shipment, delivery, acceptance, and closure of products and jobs within the system.
• Interact with customers to process information and provide them with timely and accurate data to support successful outcomes.
• Confer with internal personnel, customers, and vendors to coordinate production and shipment activities, eliminate delays, and resolve issues or complaints.
• Ensure existing contract orders are updated and administered accurately in the system.
• Administer and maintain customer inventory agreements, ensuring alignment with operational and customer requirements.
• Work closely with internal teams, including customer service, quality, operations, and engineering, to solve problems and respond promptly to customer requests and questions.
• Act as a liaison between project managers, production teams, and executive leadership to support strategic and operational alignment.
• Participate actively in a lean, cross-functional organization by collaborating across multiple departments to support continuous improvement and operational efficiency.
• Perform other duties as assigned to support production, sales, and customer service needs.

Qualifications

• 3+ years of operations coordination experience in a production, manufacturing, or related environment.
• Strong Microsoft Excel skills, including experience with pivot tables, VLOOKUP/HLOOKUP, INDEX-MATCH, COUNTIFS, and VBA/macros.
• Ability to work comfortably and accurately with financial data and numerical information.
• Strong interpersonal and communication skills, with the ability to interact effectively with internal teams, customers, and vendors.
• Experience working with ERP systems in a production or operations context.
• Demonstrated ability to manage multiple tasks, coordinate schedules, and maintain accuracy in a fast-paced environment.
• Comfort engaging with both office functions and production floor operations.

Schedule

Monday through Friday, 8:00 a.m. to 4:30 p.m.

Pay

The pay range for this position is $30.00 - $32.00 per hour. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.