Production Control Clerk

Key Responsibilities

• Enter and maintain order details, schedule changes, and priorities in the ERP system.
• Review and process customer orders, ensuring accuracy and completeness.
• Route orders to Engineering or Production as required.
• Validate parts data and verify product codes.
• Release engineering prints and technical documents; ensure compliance with requirements.
• Review assembly drawings, parts lists, and other technical documents for accuracy and completeness.
• Generate planners, daily reports, and maintain document records.
• Prepare and complete shipping paperwork, including bills of lading, invoices, and customs documents.
• Cook up part shipments and logistics between plants and with carriers.
• Track shipments and update shipment status in the system.
• Troubleshoot and resolve shipping and freight billing issues.
• Respond to customer inquiries and resolve issues.
• Provide product information and process consignment or service shipment paperwork.
• Maintain customer records and escalate complex issues as needed.
• Create, update, and distribute daily/weekly production schedules as directed.
• Maintain production logs, order status boards, and schedule reporting tools.
• Track progress of orders and escalate delays or issues as needed.
• Support continuous improvement efforts and workflow documentation accuracy.

Qualifications

• A High School Diploma or equivalent required.
• Additional business, admin, or manufacturing coursework preferred.
• 1–3 years of experience in manufacturing, scheduling, planning, or administrative support preferred.
• ERP/data entry experience required.
• Proficient in MS Office—especially Outlook, Excel, and Word.
• Strong attention to detail, accuracy, organization, and follow-through.
• Able to communicate clearly across multiple departments and shifts.
• Comfortable working in a fast-paced production environment with shifting priorities.