Production Associate - Fort Collins Store

Pay: $15.95 per hour. Full-time position available.

About the role

The Associate I, Retail Production will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The role involves occasional customer interaction, requiring excellent customer service skills. The Associate may be assigned to various areas including hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes based on business needs and may occasionally work in donations.

Responsibilities

• Meet or exceed minimum productivity standards and KPIs for assigned duties.
• Sort donated items by type (books, media, textiles, housewares, etc.), considering season, color, and quality of product.
• Hang, size, price, tag, and prepare items to be sold on the sales floor.
• Inspect and quick test items that plug-in or run on batteries to ensure they are in good working condition.
• Make pricing decisions according to Goodwill standards of quality and value (good, better, best), including researching item values online or using company tools.
• Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
• Provide excellent customer service; answer product questions as needed.
• Rotate or pull old or unsold product from the sales floor to refresh product selection.
• Process E-Commerce product as needed (sort, hang, size, price, tag, etc.).
• Follow all retail center policies, procedures, and safety processes to maintain a safe working environment.
• Keep work areas clear, organized, and adhere to continuous improvement standards.
• Cross-train in other departments or areas; act as a back-up for other areas as required.
• Perform additional duties as needed.

Requirements

• High School diploma or equivalent preferred.
• One year of retail experience preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Judgment to assess quality, value, and pricing of products; ability to research value as necessary.
• Ability to see color and use judgment to assess product quality and value.
• Effective communication with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule including weekends, evenings, holidays, and occasional overtime.

Benefits

• Daily Pay: Access to earned pay on your schedule through DailyPay (for full-time employees in Retail and Sales/Operations).
• Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment insurance.
• Flexible Spending Accounts.
• Long Term Disability and voluntary supplemental benefits.
• Paid time off: vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan with pre-tax or post-tax (Roth) contribution options (must be 18 years of age to participate).
• Eligibility for Public Service Loan Forgiveness Program (PSLF).

Physical Requirements

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Lifting:
  • Heavy (45 lbs & over): Occasionally
  • Moderate (15-44 lbs): Frequently
  • Light (14 lbs & under): Continuously
• Carrying:
  • Heavy (45 lbs & over): Occasionally
  • Moderate (15-44 lbs): Frequently
  • Light (14 lbs & under): Frequently
• Pushing/Pulling: Frequently
• Reaching:
  • Above Shoulder: Frequently
  • At Shoulder: Continuously
  • Below Shoulder: Continuously
• Twisting: Continuously
• Bending: Frequently
• Kneeling/Crawling: Frequently
• Squatting: Frequently
• Climbing:
  • Use of legs only (stairs): Occasionally
  • Use of arms & legs (ladders): Occasionally
• Hearing: Frequently
• Vision:
  • Close: Continuously
  • Distant: Occasionally
  • Depth perception: Frequently
  • Color vision: Continuously
• Hands/Fingers:
  • Simple grasping: Continuously
  • Fine manipulation: Continuously
  • Repetitive movements: Continuously
• Walking: Frequently
• Standing: Continuously
• Sitting: Never
• Speaking: Occasionally