Production Assistant

About the Role

The Production Assistant provides administrative and clerical support to Loan Consultants or Branch Managers (who meet volume requirements) to assist in loan production. Responsibilities vary based on whether the Assistant supports a Loan Consultant or a Branch Manager.

Responsibilities

• Assists with inputting borrower information.
• Assists with managing active pipeline.
• Ensures all documentation is accounted for and properly completed/signed.
• Documents loan details for processing plan.
• Mails documents to client for signature.
• Ensures loan packages are complete before loan closing and all relevant parties have received paperwork necessary to close.
• Performs general clerical/administrative duties.
• Collaborates with loan processor to ensure smooth transition of work.
• Communicates with clients as necessary.
• Maintains phone log of calls made and received by the Loan Consultant.

This position requires that the appropriate licensing has been acquired. Non-licensed employees may not engage in activities of a loan originator, including communicating directly with borrowers about credit qualification or loan terms, including discussing pricing concessions or other transaction-specific terms or conditions.

Requirements

• High School Diploma or Equivalent.
• 1-2 years administrative or clerical experience.
• Mortgage company experience preferred.
• Strong computer skills.
• Strong Microsoft Office Suite application skills.
• Strong interpersonal, oral and written communication skills.
• Ability to work independently in a fast-paced environment.
• Customer Service Orientation.

Compensation

A Good Faith Estimate of the compensation is 0.00 - 0.00. Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual. Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW (Corporate Social Responsibility)

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)